Zachary Jones
Pomona,CA
Summary
Dedicated Community Service Officer and church youth leader. Skilled in conflict mediation, adapting in fast-paced settings, and building positive relationships with diverse populations. Committed to fostering safe environments, guiding young people through challenges, and promoting strong community values. Experienced in leading teams and implementing training programs to enhance public safety and compliance in a campus environment.
Overview
3
3
years of professional experience
Work History
Senior Lead Community Service Officer
California Polytechnic State University, Pomona
Pomona, California
06.2025 - Current
- Co-led a team of 30+ student employees to maintain safety on a campus of approximately 27,000+ students, created and maintained the employee work schedule, and conducted interviews for new employees.
- Participated in community outreach events, engaging with and informing new and returning students.
Justice Intern
Solid Rock Church
Claremont, California
06.2025 - 08.2025
- Founded and led a homeless outreach initiative, spent valuable time, created and maintained relationships with, and provided resources to members of the local homeless community.
- Mentored and became a role model for approximately 100+ youth at Vacation Bible Schools in the United States and Mexico, taught and exemplified valuable faith-centered morals, attitudes, and behaviors.
- Volunteered at women's rehab facility, engaged in meaningful and empathetic conversations, presented faith-based teachings, provided approximately 50+ mothers and children with resources and engaging activities.
Lead Community Service Officer
California Polytechnic State University, Pomona
Pomona, California
04.2024 - 06.2025
- Oversaw emergency management, maintained safety equipment, ensuring student safety in times of crisis.
- Oversaw field enforcement, developed training materials on citations, and oversaw training in this area, ensuring community and student adherence to university regulations
Field Training Officer
California Polytechnic State University, Pomona
Pomona, California
01.2024 - 04.2024
- Conducted training for new staff on procedures and duties to ensure proper conduct within student community.
- Evaluated trainee performance and provided constructive feedback regularly for student employees.
Community Service Officer
California Polytechnic State University, Pomona
Pomona, California
02.2023 - 01.2024
- Managed and resolved non-emergency calls for service within the student residential and campus communities.
- Patrolled university campus in a vehicle and on foot to ensure student safety, security, and conduct.
- Provided escorts for students and student properties as needed to ensure safety in high-risk situations.
Education
Bachelor of Science - Criminology
California State Polytechnic University, Pomona
Pomona, CA12-2025
Skills
- Conflict resolution and de-escalation
- Crisis management
- Youth mentorship
- Community safety
- Case documentation
- Group facilitation
- Collaboration with law enforcement
- Team leadership
- Empathetic listening
- Communication skills
Awards and Certifications
Eagle Scout, 09/2021
- Led troop of 50+ Boy Scouts in weekly in person and online meetings, outings, and special events. 2019-2020
- Directed and led a six-month community project for the City of Redlands to refurbish a children's park.
CPR & First Aid certified - American Red Cross, 01/2025
President's Honor List 2022-2023, 2023-2024, 2024-2025
Dean's List in the College of Letters, Arts, and Social Sciences 2023-2024, 2024-2025
Timeline
Senior Lead Community Service Officer
California Polytechnic State University, Pomona
06.2025 - Current
Justice Intern
Solid Rock Church
06.2025 - 08.2025
Lead Community Service Officer
California Polytechnic State University, Pomona
04.2024 - 06.2025
Field Training Officer
California Polytechnic State University, Pomona
01.2024 - 04.2024
Community Service Officer
California Polytechnic State University, Pomona
02.2023 - 01.2024
Bachelor of Science - Criminology
California State Polytechnic University, Pomona