Elevated to lead water technician at Rainbow Restoration and Cleaning, showcasing expertise in water mitigation and mold remediation certified by IICRC. Demonstrated exceptional customer service and problem-solving skills, adept in equipment operation and team collaboration. Achieved significant progress through dedication and skillful communication with clients and insurance adjusters.
Progressed from entry-level laborer to lead water technician in four years.
The job required constant customer service and interactions, as well as dealing with insurance companies and adjusters.
I am certified by the IICRC in water mitigation, as well as in mold remediation, in New York State.
I am proficient with a wide variety of power and hand tools, as needed for the line of work.