Zachary Katz
Newtown,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Freelance Content Writer
Self Employed Writer
Newtown, CT
08.2022 - Current
- Edited existing content for accuracy, clarity, and grammar.
- Collaborated with clients to understand their needs and goals.
- Created engaging content to attract readership and increase traffic to sites.
- Conducted background research to add depth to scenes, history and characters.
Store Attendant
Caraluzzi's Market
Newtown, CT
02.2023 - 07.2024
- Maintained cleanliness of store by sweeping, dusting surfaces, and tidying up shelves.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Welcomed customers, offering assistance to help find store items.
Head of Children's Dept.
Barnes & Noble
Portland, OR
11.2016 - 02.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Merchandising in the Children's Dept., created and ran store events.
Sales Associate
Suncoast
Portland, OR
11.2016 - 04.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Associate of Science - Psychology
Portland Community College
Portland, OR05-2022
Skills
- Writing, editing, and proofreading
- Project Management
- Complaint resolution
- Scheduling
- Data Entry
- Professional telephone demeanor
- Problem-solving abilities
- Sales expertise
- Critical Thinking
- Store maintenance
- Shipping and receiving understanding
- Event Coordination
Accomplishments
- Graduated with honors from Portland Community College
- Induction into Phi Beta Kappa Honor Society
- Employee of the month on several occasions at Barnes & Noble and Suncoast
Affiliations
- Avid reader
- TTRPG enthusiast
- Podcasting
References
References available upon request.
Timeline
Store Attendant
Caraluzzi's Market
02.2023 - 07.2024
Freelance Content Writer
Self Employed Writer
08.2022 - Current
Head of Children's Dept.
Barnes & Noble
11.2016 - 02.2020
Sales Associate
Suncoast
11.2016 - 04.2019
Associate of Science - Psychology
Portland Community College
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