Zachary Kinkead

Conducted over 2000 hours of full-motion video analysis, improving the country's total global intelligence and readiness.

Built over 200 mission reports including: vehicle follow graphics, target location graphics, pre and post-strike videos, compound graphics, and weapon analysis graphics, leading to 29 EKIA.

Managed 36 hours of an ISIS facilitator operation, resulting in the strike and removal of a top ISIS leader from the battlespace.

Answered thousands of in-bound calls and messages, accurately quoted hundreds of potential jobs, closed hundreds of sales in-person, and upselling dozens of services when appropriate/beneficial to the customer.

Created and ran several advertising campaigns on Facebook, analyzing KPIs and campaign data, which resulted in thousands of additional, qualified leads.

Handled all aspects of customer service, consistently following up with hundreds of customers to ensure total satisfaction.