Zachary Kite
Vancouver,WA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Operations Specialist
PBI Installation
08.2024 - Current
- Manage capital projects, from initial planning to execution, ensuring project objectives are met on time and within budget, while adhering to industry standards and safety codes
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
Member Service Officer
IQ Credit Union
07.2021 - 08.2024
- Collaborated with software engineers to test and implement new control features and services, ensuring operational functionality and regulatory compliance
- Managed branch operations, including processing wire transactions and compliance reporting, developing a strong understanding of financial system controls
- Applied project management skills as a member of the special projects team, helping to improve internal systems for enhanced customer and staff experience.
Small Business Consultant
WSUV Capstone
08.2021 - 12.2022
- Led the development and implementation of operational improvements for a local business, enhancing workflow efficiency by creating tailored solutions
- Managed all stages of a business improvement project from initial analysis to final implementation, reducing turnover through new hiring and reward systems
- Developed a business plan including location analysis and application for SBA loans, successfully positioning the business for expansion.
Sales Consultant
AT&T
09.2017 - 07.2020
- Delivered customized product solutions by analyzing customer needs, both financial and functional, resulting in improved customer satisfaction and sales performance
- Implemented a marketing strategy for the retail branch, managing social media and organizing events, such as charity drives, to boost community engagement
- Gained proficiency in a rapidly changing environment, acquiring deep product knowledge and adapting to evolving business processes.
Education
Bachelor of Arts in Marketing -
Washington State University
12.2021
Associate of Arts in Business Administration - undefined
Clark Community College
06.2019
Skills
- CAD software proficiency (AutoCAD, SolidWorks)
- Strong technical documentation and analytical skills
- Critical Thinking
Timeline
Operations Specialist
PBI Installation
08.2024 - Current
Small Business Consultant
WSUV Capstone
08.2021 - 12.2022
Member Service Officer
IQ Credit Union
07.2021 - 08.2024
Sales Consultant
AT&T
09.2017 - 07.2020
Bachelor of Arts in Marketing -
Washington State University
Associate of Arts in Business Administration - undefined
Clark Community College
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