Detail-oriented maintenance professional known for executing preventive maintenance, ensuring safety compliance, and enhancing equipment functionality. Proven ability to collaborate effectively with teams to drive operational efficiency.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Maintenance Crew Member
Mullenix Market
Port Orchard, Wa
08.2022 - Current
Performed routine maintenance tasks to ensure optimal store functionality and safety compliance.
Conducted regular inspections of equipment and facilities to identify maintenance needs.
Collaborated with team members to execute cleaning protocols for all store areas.
Assisted in training new staff on maintenance procedures and safety standards.
Mentored junior crew members on best practices for equipment upkeep and safe operations.
Followed routine maintenance checklist.
Loaded, unloaded, and moved material to and from storage and production areas.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Improved equipment efficiency by conducting regular preventive maintenance and repairs.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Installed new locks, door handles, and door closers.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Executed tasks within time and budget constraints.
Repaired and replaced pumps, valves and motors.
Rewired and replaced faulty electrical components in equipment.
Installed and maintained plumbing and HVAC systems.
Completed preventive maintenance on machines to enhance production and maintain quality.
Trained and mentored new cashiers, fostering a collaborative and high-performing work environment.
Implemented inventory management practices to streamline stock organization and reduce discrepancies.
Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty to the brand.
Analyzed sales data trends to recommend product placement strategies that increased sales opportunities.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Communicated with customers and team members to solve problems.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Trained team members on cash register operation and cash handling.
Restocked and organized merchandise in front lanes.
Operated POS cash register and equipment to collect payments.
Towing Operator
Leo's Towing
Port Orchard, WA
01.2012 - 09.2021
Operated towing equipment to safely transport vehicles from various locations.
Executed vehicle recovery procedures ensuring minimal damage during operations.
Responded promptly to emergency calls, providing timely assistance to stranded motorists.
Collaborated with law enforcement and customers to coordinate vehicle retrievals effectively.
Conducted routine maintenance checks on towing equipment, ensuring operational readiness.
Mentored junior operators on safe towing practices and effective equipment handling.
Implemented process improvements that enhanced service efficiency and customer satisfaction.
Trained new employees on safety protocols and operational procedures for towing services.
Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
Enhanced customer satisfaction by providing timely and efficient towing services.
Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
Promoted safe driving habits among colleagues through leading by example and actively addressing observed unsafe behaviors or practices on the roadways or at job sites.
Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
Supported company growth by participating in local community events, promoting brand awareness and showcasing the professionalism of our services.
Participated in ongoing industry training, staying current on relevant laws, regulations, and technology advancements in the field of towing operations.
Improved company reputation by maintaining a clean driving record and upholding high standards of professionalism on the job.
Contributed to team success by training new employees on towing procedures and best practices.
Increased company efficiency by effectively managing multiple towing requests simultaneously.
Maintained a safe work environment by adhering to strict safety guidelines and regulations during towing operations.
Collaborated with dispatchers for smooth coordination, resulting in faster response times and improved service quality.
Developed proficiency in operating various types of tow trucks, enhancing versatility within the team''s capabilities.
Assisted stranded motorists by offering prompt roadside assistance, such as jump starts or tire changes, when needed.
Coordinated with local law enforcement agencies when necessary, maintaining positive relationships and demonstrating respect for their authority.
Resolved client complaints professionally, ensuring customer satisfaction while adhering to company policies.
Streamlined administrative tasks by accurately completing required paperwork for each towed vehicle.
Maximized availability of fleet resources by performing routine maintenance checks on towing equipment and vehicles.
Built strong relationships with clients through exceptional communication skills and professional demeanor.
Operated with safety and skill to avoid accidents and delays.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Fastened chains, straps, covers, and binders to secure load during transit.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Secured vehicle to tow truck and checked all attachments for safe operation.
Answered roadside assistance calls for tows and other vehicle support.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Completed preventive maintenance checks and basic repairs to vehicles.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Delivered exceptional tow truck service across region and liaised with local authorities.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Adjusted machinery and notified supervisors of malfunctions.
Drove equipment from one site to another to deliver tools and complete jobs.
Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
Prevented waste when transferring materials between transport containers and processing equipment.
Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Operated or tended automatic stacking, loading and packaging machines.
Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Weighed materials or products to record weight or other production data on tags or labels.
Promoted operational efficiency by maximizing loads on each transfer.
Assessed equipment for damage, wear, battery life, and fluid levels.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
Education
Bachelor of Science - Cyber Security
DeVry University
Lisle, IL
10-2027
Associate of Applied Science - Engineering Technology
DeVry University
Lisle, IL
10-2025
Skills
Equipment maintenance
Preventive Maintenance
Mechanical aptitude
Power tool operation
Hand tool proficiency
Hazard identification
Basic electrical knowledge
Equipment inspection
Worksite organization
Flexible and adaptable
Attention to detail
Time management
Team collaboration
Safety procedures
Power tool proficiency
Organization and multitasking
Repair work
Basic mathematics
Valid Driver's license
OSHA compliance
Mechanical troubleshooting
Supply ordering
Hazardous materials handling
Issue troubleshooting
Wiring and fixture repair
Emergency repairs
Parts inventory oversight
Equipment and system inspection
Reliable and punctual
Verbal and written communication
Accomplishments
Supervised team of 10 staff members.
Achieved stable network by completing identifying the core problem with accuracy and efficiency.
Certification
Information Technology essentials Training - March 2025
Timeline
Maintenance Crew Member
Mullenix Market
08.2022 - Current
Cashier Team Lead
Oreily's Auto Parts
10.2021 - 04.2022
Towing Operator
Leo's Towing
01.2012 - 09.2021
Bachelor of Science - Cyber Security
DeVry University
Associate of Applied Science - Engineering Technology