Jenna Krienert
Norfolk,NE
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Listing Representative
Sandhills Global
Lincoln, NE
11.2023 - Current
- Worked fully remote.
- Provided customer service by answering product and service related questions.
- Processed payments using point of sale system software.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Consistently met daily performance goals set by management team members.
Gymnastics Director
Norfolk Family YMCA
Norfolk, NE
06.2020 - 10.2023
- Delegated work to staff, setting priorities and goals.
- Planned programs of events or schedules of activities.
- Scheduled and coordinated events and activities.
- Oversaw workforce schedules, payroll and allocated resources in order to achieve project goals.
- Interviewed and hired associates to fill staff vacancies.
- Assigned tasks and work hours to staff.
- Resolved customer complaints regarding worker performance or services rendered.
Administrative Assistant
McMill CPAs & Advisors
Norfolk, NE
12.2008 - 05.2010
- Composed correspondence, reports and meeting notes.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Directed customer communication to appropriate department personnel.
Education
High School Diploma -
Norfolk Senior High School
Norfolk, NE05.2007
Associate of Arts -
Northeast Community College
Norfolk, NESkills
- Computer Skills
- Team Building
- Organizational Skills
- Good Work Ethic
- Planning & Organizing
- Customer Service
Timeline
Listing Representative
Sandhills Global
11.2023 - Current
Gymnastics Director
Norfolk Family YMCA
06.2020 - 10.2023
Administrative Assistant
McMill CPAs & Advisors
12.2008 - 05.2010
High School Diploma -
Norfolk Senior High School
Associate of Arts -
Northeast Community College
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