Zachary Kuhle
Millsboro,DE
Summary
Proven to enhance customer satisfaction and efficiency at Maryland Live! Casino & Hotel, I am a dedicated professional skilled in cash handling and problem-solving. Leveraging teamwork and a positive attitude, I've successfully managed high-volume events and improved service delivery, demonstrating reliability and a commitment to excellence.
seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver / Server /Assistant Bartender
Grotto's Pizza
06.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Bartender
Maryland Live! Casino & Hotel
05.2018 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
AMC Theaters
03.2014 - 05.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Leesburg High School
Leesburg, FL05.2010
Skills
- Positive Attitude
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Dispatch Communication
- Client Relationship Management
- Documentation And Reporting
- Multitasking
- Efficiency and Time Management
- Cash Handling
- Basic Math Skills
Certification
- Licensed ABC
- Licensed Cicerone
Languages
Spanish
Elementary
Timeline
Delivery Driver / Server /Assistant Bartender
Grotto's Pizza
06.2019 - Current
Bartender
Maryland Live! Casino & Hotel
05.2018 - 01.2019
Bartender
AMC Theaters
03.2014 - 05.2018
- Licensed ABC
- Licensed Cicerone
High School Diploma -
Leesburg High School
Accomplishments
Bartended the World Poker Tournament in MD Live! casino for a weekend
Opened a taproom in Arizona
Work Preference
Work Type
Full TimePart TimeGig WorkContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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