Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Large

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
11.2019 - Current
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collaborated with team members to handle guest requests.

Education

BBA - Business Administration

SUNY Brockport
Brockport, NY
05.2025

Associate of Science - Business Administration

Onondaga Community College
Syracuse, NY
05.2023

Skills

  • Cash Register Operations
  • Maintenance Team Collaboration
  • POS Transactions
  • Guest Satisfaction
  • Issue Resolution
  • Operational Efficiency
  • Guest Inquiries
  • Cash Counting

Certification

  • Google Project Management Training, Coursera

Timeline

Guest Advocate

Target
11.2019 - Current

BBA - Business Administration

SUNY Brockport

Associate of Science - Business Administration

Onondaga Community College

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Zachary Large