Zachary Lockwood
Nashville,TN
Summary
Hardworking employee with customer service, multitasking, and managerial abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Musician
Big Idiot Productions LLC
Nashville, TN
08.2021 - Current
- Managed logistics for performances, including travel arrangements and schedules.
- Developed strong interpersonal skills to deal with different personalities.
Candle Production Lead
Ranger Station
Nashville, TN
08.2022 - 12.2023
- Established standard operating procedures for each task within the production line.
- Assisted in assembling products while ensuring quality standards were met.
- Communicated effectively with team members to enhance collaboration and productivity.
Shift Lead
Hattie B's Hot Chicken
Nashville, TN
09.2020 - 05.2021
- Assisted in the training of new employees.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
Prep Foods Associate
Whole Foods Market Inc
Nashville, TN
04.2018 - 11.2018
- Operated and maintained a large flat-top grill, serving a variety of sandwiches and burgers.
- Crafted high-quality coffee beverages using espresso machines and grinders.
- Provided excellent customer service in a fast-paced coffee shop environment.
Shift Manager
Chick-fil-A
Franklin, TN
05.2015 - 09.2017
- Managed daily cash intake by counting out registers and tabulating profits.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Education
Some College (No Degree) - Music Production
Lipscomb University
Nashville, TNSkills
- Problem solving
- Attention to detail
- Interpersonal skills
- Kitchen safety
- POS system operation
- Espresso machine operations
Affiliations
- Avid Cyclist
- Plant Enthusiast
- Passionate (Yet amateur) Chess Player
Timeline
Candle Production Lead
Ranger Station
08.2022 - 12.2023
Musician
Big Idiot Productions LLC
08.2021 - Current
Shift Lead
Hattie B's Hot Chicken
09.2020 - 05.2021
Prep Foods Associate
Whole Foods Market Inc
04.2018 - 11.2018
Shift Manager
Chick-fil-A
05.2015 - 09.2017
Some College (No Degree) - Music Production
Lipscomb University
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