Zachary Long
Vero Beach,Florida
Summary
Dynamic golf professional with a proven track record at Bent Pine Golf Club, excelling in customer service and workflow optimization. Skilled in task prioritization and team collaboration, I enhanced service efficiency and reduced wait times, ensuring an exceptional experience for golfers. Committed to reliability and effective communication in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bag Room Attendant
Bent Pine Golf Club
01.2024 - 11.2025
- Collaborated with team members to streamline workflows during peak hours.
- Provided exceptional customer service by addressing golfer inquiries effectively.
- Balanced multiple duties simultaneously during peak hours, effectively prioritizing tasks to meet demands without compromising quality.
- Reduced wait times for guests through effective communication with pro shop staff regarding tee times and schedules.
Golf Coach for Junior Golfers
Indian River Golf Foundation
01.2019 - 12.2023
- Developed individualized training programs to enhance player skills and performance.
- Analyzed player techniques using video analysis tools to provide constructive feedback.
- Organized and led practice sessions to improve teamwork and game strategy.
- Assisted in planning and executing golf tournaments, enhancing event management skills.
Bag Room Attendant
Quail Valley Golf Club
08.2022 - 12.2022
- Maintained cleanliness and organization of bag room for efficient operations.
- Assisted golfers with club storage and retrieval, ensuring quick service.
- Monitored equipment inventory and reported shortages to management promptly.
- Adhered to safety protocols while handling golf bags and related equipment.
Golf Caddy
Redstick Golf Club
09.2021 - 05.2022
- Assisted golfers by providing accurate yardage and club recommendations.
- Carried golf bags efficiently, ensuring timely support during rounds.
- Maintained knowledge of course layout and conditions to enhance player experience.
- Offered insights on course strategy and wind conditions for improved gameplay.
- Demonstrated adaptability in fast-paced environments while supporting diverse clientele.
Education
Associate of Arts - Biology
Indian River State College
Ft. Pierce, FL05-2026
Skills
- Customer service
- Workflow optimization
- Task prioritization
- Communication skills
- Team collaboration
- Equipment handling
- Time management
- Problem resolution
- Reliability and punctuality
- Service efficiency
Timeline
Bag Room Attendant
Bent Pine Golf Club
01.2024 - 11.2025
Bag Room Attendant
Quail Valley Golf Club
08.2022 - 12.2022
Golf Caddy
Redstick Golf Club
09.2021 - 05.2022
Golf Coach for Junior Golfers
Indian River Golf Foundation
01.2019 - 12.2023
Associate of Arts - Biology
Indian River State College