Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Lord

Dry Prong

Summary

Dynamic and results-driven professional with extensive experience in safety-conscious roles, including as a Tree Worker at Mountain Man Tree Service. Proven ability in hazard assessment and effective task delegation, enhancing team efficiency and client satisfaction. Skilled in tool maintenance and adept at resolving conflicts, ensuring high-quality project outcomes. Along with having certifications in Traffic Control and Movement of Traffic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Tree Worker

Mountain Man Tree Service
06.2025 - 07.2025
  • Operated chainsaws and chippers for tree trimming and removal tasks.
  • Conducted routine maintenance on tools and equipment to ensure safety.
  • Collaborated with team members to execute safe work practices.
  • Cleared debris and maintained job site cleanliness for safety compliance.
  • Adapted quickly to changing conditions on job sites for efficiency.
  • Reduced safety risks with timely removal of hazardous trees and limbs.
  • Performed comprehensive site assessments to determine optimal strategies for various tree maintenance projects.

Traffic Control Flagger

Scruggs Company
03.2025 - 04.2025
  • Directed traffic flow to ensure safety and compliance in construction zones.
  • Communicated effectively with drivers and pedestrians to minimize delays.
  • Set up and maintained traffic control devices according to safety regulations.
  • Monitored worksite conditions, reporting hazards or unsafe practices promptly.

Landscaping Crew Leader

Lawn Dogs
04.2023 - 10.2023
  • Supervised daily landscaping operations to ensure quality and efficiency in project execution.
  • Trained new crew members on equipment usage, safety protocols, and best practices for landscaping tasks.
  • Coordinated with clients to assess landscaping needs and provide tailored solutions for outdoor spaces.
  • Implemented maintenance schedules for tools and machinery, enhancing reliability and performance during projects.
  • Evaluated project progress and made adjustments to workflows to optimize time management and resource allocation.
  • Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
  • Implemented quality control measures to consistently deliver outstanding finished landscapes.
  • Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
  • Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
  • Enhanced curb appeal for residential properties by designing and implementing landscaping projects.

Assistant Store Manager

Taco Bell
10.2021 - 03.2022
  • Supervised daily operations to enhance customer service and store efficiency.
  • Trained and mentored staff on company policies and best practices.
  • Implemented inventory management systems to reduce stock discrepancies.
  • Coordinated team schedules to optimize workforce productivity during peak hours.
  • Resolved customer complaints effectively, fostering improved satisfaction rates.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Overnight Manager

SUBWAY®Restaurants
03.2021 - 09.2021
  • Supervised overnight operations, ensuring adherence to safety and security protocols.
  • Coordinated staff schedules, optimizing team workflow during peak hours.
  • Implemented inventory management processes, reducing discrepancies and enhancing accuracy.
  • Trained new employees on operational procedures and customer service standards.
  • Resolved customer complaints promptly, maintaining high satisfaction levels during overnight shifts.
  • Monitored facility conditions, addressing maintenance issues to ensure a safe environment.
  • Collaborated with day shift managers to communicate goals and streamline operations effectively.
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Managed employee scheduling to maximize efficiency while adhering to labor budget constraints during overnight hours.

Concrete Laborer

PSG Construction
03.2019 - 08.2020
  • Operated heavy machinery for concrete pouring and finishing tasks.
  • Assisted in site preparation by grading and leveling surfaces efficiently.
  • Mixed and delivered concrete to ensure quality and consistency in projects.
  • Collaborated with team members to maintain safety protocols on job sites.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Set wood and other forming materials to prepare for concrete pours.
  • Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
  • Routinely lifted and moved items weighing up to 120 pounds.

Tree Groundsman

Blackwater Tree Service
05.2017 - 10.2017
  • Operated landscaping equipment to maintain grounds, ensuring safety and efficiency.
  • Performed routine maintenance tasks, enhancing aesthetic appeal of outdoor areas.
  • Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
  • Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.

Education

No Degree -

Taylor Dewitt High
Pierson, FL

Skills

  • Traffic control
  • Safety consciousness
  • Hazard assessment
  • Tool maintenance
  • Employee relations
  • Customer service
  • Complaint handling
  • Security awareness
  • Task delegation
  • Quick learner
  • Stress tolerance

Certification

Traffic Control, Flagger Certification

Timeline

Tree Worker

Mountain Man Tree Service
06.2025 - 07.2025

Traffic Control Flagger

Scruggs Company
03.2025 - 04.2025

Landscaping Crew Leader

Lawn Dogs
04.2023 - 10.2023

Assistant Store Manager

Taco Bell
10.2021 - 03.2022

Overnight Manager

SUBWAY®Restaurants
03.2021 - 09.2021

Concrete Laborer

PSG Construction
03.2019 - 08.2020

Tree Groundsman

Blackwater Tree Service
05.2017 - 10.2017

No Degree -

Taylor Dewitt High