Zachary Lowe
Stephenville
Summary
Dynamic Licensed Plumber with extensive experience at A to Z Plumbing, excelling in plumbing fixture installation and compliance with codes. Proven ability to enhance client satisfaction through effective communication and teamwork, while reducing callbacks through meticulous repairs. Committed to continuous education and skilled in optimizing workflows for efficient service delivery.
Overview
17
17
years of professional experience
Work History
Licensed Plumber
A to Z Plumbing
03.2023 - Current
- Installed and repaired plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using advanced tools and techniques for accurate repairs.
- Collaborated with property managers to ensure alignment on project specifications and timelines.
- Assisted in training new apprentices on best practices and safety protocols.
- Optimized workflow by implementing efficient procedures for plumbing service calls.
- Resolved customer inquiries and concerns, enhancing overall client satisfaction with services provided.
- Streamlined workflow by effectively managing inventory of tools and supplies, minimizing downtime during jobs.
- Increased client trust by providing transparent communication on job progress, costs, and timelines.
- Provided exceptional customer service throughout the duration of each project, addressing concerns promptly.
- Reduced callbacks for repairs by ensuring accurate and thorough work on all plumbing jobs.
- Contributed to business growth through positive word-of-mouth referrals from satisfied clients.
- Enhanced customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Maintained safe working environments by following industry-standard safety protocols and procedures.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Maintained compliance with local plumbing codes and safety regulations during installations.
Sales Associate
Champion Industrial Sales
04.2018 - 12.2022
- Assisted customers in product selection, ensuring optimal fit for their welding supply and equipment needs.
- Trained new sales associates on product knowledge and sales techniques for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Developed and maintained strong client relationships, enhancing customer loyalty and repeat business.
Independent Operator
Bimbo® Bakeries USA
09.2013 - 12.2017
- Oversaw daily operations, ensuring adherence to safety regulations and operational standards.
- Developed and implemented process improvements that enhanced workflow efficiency across multiple tasks.
- Trained and mentored new operators, fostering a collaborative team environment and knowledge sharing.
- Managed inventory control, utilizing advanced tracking systems to optimize resource allocation.
- Conducted regular equipment maintenance checks, minimizing downtime and ensuring operational readiness.
- Analyzed operational data to identify trends, driving strategic decisions for performance enhancement.
- Led initiatives to improve quality assurance measures, resulting in increased customer satisfaction ratings.
- Enhanced client satisfaction by providing timely and efficient services as an Independent Operator.
- Increased revenue by expanding the client base and acquiring new projects through strategic marketing initiatives.
- Demonstrated strong problem-solving abilities to overcome challenges during project execution, ensuring client satisfaction.
- Contributed to the growth of the business by providing exceptional service, leading to repeat customers and referrals.
- Improved efficiency by regularly evaluating and refining business processes to better serve clients.
- Developed strong relationships with clients through consistent communication and prompt resolution of concerns.
- Showcased resilience under pressure by meeting tight deadlines and managing multiple priorities with minimal supervision.
Farm Hand
Lowe and Son Dairy
06.2008 - 06.2012
- Operated and maintained farm machinery to ensure efficient crop production.
- Assisted in planting, cultivating, and harvesting various crops throughout growing seasons.
- Monitored crop health and implemented pest control measures to minimize loss.
- Managed livestock care, including feeding, grooming, and health monitoring practices.
- Implemented sustainable farming techniques to enhance soil health and reduce environmental impact.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
- Harvested crops at peak ripeness, ensuring highest quality produce for market.
- Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
- Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
- Developed and followed seasonal planting schedule to maximize yield and ensure diverse crop production.
- Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
- Rotated animals between grazing areas to provide enough access to food.
- Examined animals for signs of sickness and overall herd health.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Education
No Degree - Veterinary Science
Tarleton State University
Stephenville, Texas, TXHigh School Diploma -
Huckabay ISD
Huckabay, TX05-2011
Skills
- Plumbing fixture installation
- Team collaboration
- Pipe cutting precision
- Water supply system knowledge
- Plumbing code compliance
- Fixture repair proficiency
- Continuing education commitment
- Hand and power tools
- Plumbing
- Residential construction
- Plumbing repairs
- Codes compliance
Timeline
Licensed Plumber
A to Z Plumbing
03.2023 - Current
Sales Associate
Champion Industrial Sales
04.2018 - 12.2022
Independent Operator
Bimbo® Bakeries USA
09.2013 - 12.2017
Farm Hand
Lowe and Son Dairy
06.2008 - 06.2012
No Degree - Veterinary Science
Tarleton State University
High School Diploma -
Huckabay ISD