Zachary Lucero

• Analyzed project specifications, blueprints, and other documentation to accurately estimate material, labor, and equipment costs
• Conducted site visits to assess project requirements and gather necessary information for accurate estimations
• Managed a database of historical cost data to improve accuracy in future estimations

• Provided fast, friendly service, and resolved customer concerns to ensure satisfaction.

• Accurately processed orders and payments using POS systems in a high-volume setting.

• Maintained clean, organized dining areas, and supported the team with restocking and closing duties.

• Received, labeled, and processed clinical specimens with precision and adherence to lab protocols.
• Verified patient information, and ensured accurate data entry into laboratory systems.
• Maintained clean, organized workstations, and followed strict safety and confidentiality standards.
• Collaborated with laboratory staff to ensure efficient workflow and communication.

• Managed scheduling, client communications, and daily office operations with professionalism.
• Maintained inventory, ordered supplies, and supported staff with administrative tasks.
• Ensured accurate recordkeeping and upheld confidentiality in handling sensitive information.

• Assisted customers with purchases, returns, and product inquiries in a retail bookstore setting.
• Operated POS systems, handled cash and card transactions, and maintained accurate registers.
• Restocked merchandise, organized displays, and supported inventory management.
• Handled customer inquiries and resolved issues with professionalism and care.
• Trained new cashiers on systems, processes, and customer service standards.
• Greeted customers and answered any questions they had about the store's products and services.
• Helped customers find specific products, answered questions, and offered product advice.