Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Zachary Luhmann

Riverview,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

GROCERY ASSOCIATE

Winn-Dixie
Valrico, FL
08.2019 - 08.2021
  • Managed the stocking and cleaning of shelves while advising hundreds of customers daily
  • Supported sales floor by implementing process improvements
  • Cover work shifts for absent team members as needed
  • Ensured store maintained safety and cleanliness for customers.

GROCERY MANAGER

Winn-Dixie
Valrico, FL
08.2021 - 04.2023
  • Youngest member in store history to be promoted to assistant store manager
  • Developed new and low-performing sales associates, educating them on sales methodologies as they applied to store offerings
  • Address and resolve customer complaints to foster satisfaction and loyalty
  • Balanced transactions at end-of-day for cash reconciliation and inventory management purposes
  • Responsible for properly closing and opening the store
  • In charge of the backroom organization and efficiency
  • Inventory specialist responsible for receiving new merchandise.

DESIGNER

Charter Communications
Riverview, FL
05.2023 - Current
  • Utilize various CAD/GIS software programs (Bentley, Spatial, AutoCAD to digitize base, strand, coax, fiber designs, fiber splicing documentation and BOMs in accordance with the Charter Communications digitizing standards and specifications
  • Well-versed in HFC architectures, HFC Network Design Specifications and symbology
  • Perform quality control checks on field mapping, field notes and/or map digitizing to ensure all specifications are met.

Education

Associate of Business Administration -

Hillsborough Community College
Tampa, FL
07-2024

Graduate -

Brandon High School

Skills

  • Operate equipment and tools
  • Leadership experience
  • Customer Service Skills
  • Product Merchandising
  • Task Delegation
  • Training and mentoring
  • Customer Service Management
  • CAD Drafting

Accomplishments

  • Eagle scout of america

Certification

  • NCTI certification for designer 1 understanding fiber optics and HFC networks
  • NCTI certification for designer 1 advance to designer 2

References

Billy Pawnee, (863) 513-9104  Assistant Store Manager

Michael DeCroix, (813) 927-1719  Dir, Construction Field Ops

Terrell Salerno, (813) 503-0117

Mark Knowlton, (813) 598-1377

Timeline

DESIGNER

Charter Communications
05.2023 - Current

GROCERY MANAGER

Winn-Dixie
08.2021 - 04.2023

GROCERY ASSOCIATE

Winn-Dixie
08.2019 - 08.2021

Associate of Business Administration -

Hillsborough Community College

Graduate -

Brandon High School

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