Zachary MacAllister
Ronkonkoma,NY
Summary
Accomplished Operations Assistant with a robust background in the United States Marine Corps, showcasing expertise in organizational management and workflow optimization. Excelled in enhancing customer service success rates and fostering team efficiency. Demonstrates exceptional document preparation skills and a proven ability to mentor and improve team performance, embodying leadership and meticulous attention to detail.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Operations Assistant
United States Marine Corps
02.2024 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
- Managed day-to-day department operations with effective workflow coordination.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
Recruiter
United States Marine Corps
07.2022 - 01.2024
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
Maintenance Management Chief
United States Marine Corps
11.2019 - 06.2022
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Oversaw the maintenance readiness for Transmissions Systems, Satelite Communication Systems, and Testing Measuring and Diagnostic Equipment with an extended value of over $6,000,000.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Scheduled and oversaw maintenance, repair and installation activities.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted regular quality assurance Inspections and maintenance system audits.
- Provided project managers with risk based assessments for all projects.
- Routinely revised policies to better optimize process controls.
- Verified and validated results of process improvements to maintenance procedures.
- Used feedback from customers and end users to improve process controls in maintenance to decrease production lead times.
Platoon Sergeant
United States Marine Corps
10.2018 - 10.2019
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Coordinated activities of subordinate personnel to support mission success.
- Handled administrative requirements, maintained records and submitted operational reports.
Transmissions Systems Maintainer
United States Marine Corps
12.2016 - 09.2018
- Provided training on use, troubleshooting, and calibration of equipment.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Repaired and updated equipment to conform to company-wide standards.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
Basic Marine (Student)
United States Marine Corps
05.2015 - 11.2016
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
Education
High School Diploma -
Millbrook High School
Raleigh, NC12-2014
Skills
- Reporting and documentation
- Recordkeeping
- Organizational management
- Document preparation
- Policy writing
- Workflow optimization
Accomplishments
- Received two Navy and Marine Corps Commendation Medals for superior performance of duties as a Battalion level maintenance chief, and recruiter.
- Awarded a Navy and Marine Corp Achievement Medal for direct impacts made while serving as a Battalion level maintenance chief.
Languages
Japanese
Limited Working
Software
Microsoft Excel
Microsoft Word
Adobe Acrobat
Timeline
Operations Assistant
United States Marine Corps
02.2024 - Current
Recruiter
United States Marine Corps
07.2022 - 01.2024
Maintenance Management Chief
United States Marine Corps
11.2019 - 06.2022
Platoon Sergeant
United States Marine Corps
10.2018 - 10.2019
Transmissions Systems Maintainer
United States Marine Corps
12.2016 - 09.2018
Basic Marine (Student)
United States Marine Corps
05.2015 - 11.2016
High School Diploma -
Millbrook High School
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