Summary
Overview
Work History
Education
Skills
Computer Diagnostic and Building
Timeline
Generic

Zachary Macklin

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Automotive Mechanic

Chapman Acura
01.2023 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Consulted manuals, technical documentation, and repair tree charts for further information prior to conducting fixes.
  • Explained estimates and determined repair timelines to manage customer expectations.

Automotive Service Advisor

Jack Furrier Tire & Auto Care
12.2021 - 12.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Answered questions and provided information about any needs maintenance and services.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Sold products to customers to meets and fit their exact needs.

Automotive Lube Technician

Jack Furrier Tire & Auto Care
05.2021 - 12.2022
  • Kept shop areas neat, clean, and free of safety hazards.
  • Checked fluids, tires, brakes, and other systems as part of vehicle multi-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.

Lead Water Technician

Quick Restore Of Tucson
02.2021 - 05.2021
  • Adhered to EPA and OSHA regulations.
  • Inspected and informed customer of water damage to property.
  • Open cases and contacted insurance companies on behalf of customers to help with filing water damage claim.
  • Trained new technicians on proper water damage inspection procedures and safety requirements.
  • Put together efficient scheduling for multiple teams to complete all appointments in a set amount of time based on customers preferred times.

Shift Manager

Dominos Pizza Inc.
10.2018 - 12.2020
  • Trained and mentored new employees to maximize team performance.
  • Tracked receipts, employee hours, and inventory movements.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to ensure team morale was high and we kept a fun, efficient, happy work environment.

Education

High School Diploma -

Sahuarita High School
Sahuarita, AZ
05.2020

Skills

  • Vehicle Alignment
  • Operating Pneumatic Tools
  • Emission Standards
  • Remote Services
  • Estimate Preparation
  • Valid Driver's License
  • Time Management
  • Diagnostic Abilities
  • Customer Relationship Management
  • Recordkeeping Skills
  • Electronic Systems
  • Verbal and Written Communication

Computer Diagnostic and Building

As a side job I services friends, family, and some small business computers, printers, and other technology where possible mostly simple diagnostics's well as parts replacements and software updating. I have built multiple customer computers based on their needs for the computer from schooling and business to gaming.

Timeline

Automotive Mechanic

Chapman Acura
01.2023 - Current

Automotive Service Advisor

Jack Furrier Tire & Auto Care
12.2021 - 12.2022

Automotive Lube Technician

Jack Furrier Tire & Auto Care
05.2021 - 12.2022

Lead Water Technician

Quick Restore Of Tucson
02.2021 - 05.2021

Shift Manager

Dominos Pizza Inc.
10.2018 - 12.2020

High School Diploma -

Sahuarita High School
Zachary Macklin