Zachary G Madrigal

Responsible for driving new logo partnerships with; E2E Revenue Cycle Management, Finance & Accounting, Customer/Patient Experience Services (CX) External & Internal, Data, AI, Analytics, Clinical/Sales, Business & Competitive Intelligence, Human Resources Outsourcing,, Digital Transformation/Robotic Process Automation/bots Management and Deployment, Procurement/Supply Chain – all managed services.
• Deal sizes range $125K-$850K ACV
• Targeting CFO, CEO, SVP, COO, CHRO, and Revenue Cycle Leaders, and focused on Hospitals/Healthcare Systems, Dental, Vision, DME, and Children’s Hospitals.
• Partnerships include: FH, OP, IH

Responsible to drive new logo partnerships with our revenue cycle solutions, including full-service RCM as a % of Net Collections, and FTE (Billing/AR Follow-up/Coding) services as a critical part of the revenue cycle process
• Deal sizes range from $96K to $1.7K ACV
• Targeting CFO, CEO, SVP, COO, CHRO, Revenue Cycle Leaders, and focused on Federally Qualified Health Centers, Laboratory Services, Anesthesia Community Health Centers, Rural Health Centers, Public Health, FQHC State Associations, and Public Health Centers
• Partnership include Canyonlands, Chiricahua, Sunset, Sun Life, Golden Valley Medical Center, Northeast Health Centers and Desert Senita.

Responsible to drive new logos with our clinical documentation services, including Transcription Services, Medical Coding, and Virtual Scribe services as part of the revenue cycle process

• Targeting CFO, SVP, Health Information Management, FQHC/CHC, Revenue Cycle Leaders, and focused on healthcare systems, IDN, Ambulatory Centers, large group practices, and business-to-business documentation partners
• Successful partnerships have included Redlands Community Hospital, Stanford Health, McAlester Regional, Tahoe Forest Hospital, Southern COOS, Community Hospital of Long Beach, Fathom Health, Carson Tahoe, Huntington Hospital.

Reporting directly to Charles Bracken, CEO and responsible to drive new revenue cycle logo revenues

• Contracted during this period with Encompass Health (124 hospitals)- patient eligibilities, Coram Infusion division of CVS- billing & collections our services include E2E revenue cycle services, patient financial clearance, and healthcare coding
• Responsibilities include healthcare business development for our revenue cycle services (full business office/BPO, early-out/self-pay, denial mgt., worker’s comp, billing/collections, eligibility services, patient access, charity processing, cash app., out-of-state Medicaid billing) within our provider healthcare vertical specifically with acute care hospitals
• Urgent care, FQHC/CHC, LTC, Rehab Hospitals; Successful client partnerships have included Stanford Healthcare, Premier Inc
• (GPO), Advocate Healthcare, Stony Brook Health, Memorial Healthcare System, CityMD, University of Illinois at Chicago, UCSF, Dignity Health Hospitals/OptumRx, HealthSouth/Encompass Health, and many others

• Global Leader driving business to develop and client partnerships efforts with Genpact’s Business Process Management services for a NEW healthcare B2C provider market; durable medical equipment, home health, infusion, and hospice companies as well as assigned existing clients
• Lead sales process and coordinate internal resources and SMEs to source the project/opportunities
• Service offerings including End-to-End Revenue Cycle (billing, collections, cash app, orders management), F&A, Contracts Management, Analytics, and Re-engineering
• 80% new logos/opportunities-Hunting, 20% existing clients
• Created and pulled through a Vision for the global business development department to align our staffing, resources, and processes around our client engagements and our new Business Development team priorities
• Provide Business Process consulting to clients with a holistic view across business silos while providing an end-to-end process visibility to improve overall business impact and cost containment to reduce revenue leakage, reduction in reimbursement and competitive bidding while driving down cost to collect and operating cost in the face of increasing industry challenges
• Targeted and secured business with 5-new logo’ed accounts with no previous history of business with the Genpact
• Sold $7.2 million in 2013-Q3/14 in new logos while growing $3.5 million TCV in contracts for existing healthcare client
• Expanded our F&A practice to address an unmet need for large healthcare providers, gross revenue over $1B
• Evaluated a possible technology Acquisitions in order to grow & expand Genpact’s BPM services and capabilities for our IT platform
• Green Belt & Lean Six Sigma trained to drive greater operational effectiveness for new & existing customers
• Participated in a McKinsey blueprinting project to help frame the healthcare provider sub-vertical
• Onsite delivery center visits; Philippines, LATAM, India (multiple locations), and US Operations Service Centers.

• Authentidate Holding Corp
• (Authentidate) is a worldwide provider of secure Health Information Exchange and workflow management services
• The company's software and web-based services enable healthcare organizations and other enterprises to increase revenues, improve productivity, and reduce costs by eliminating paper and manual work steps from clinical, administrative, and other processes and enhancing compliance with regulatory requirements
• Targets include Hospital Discharge, Hospice, DME, Home Health, Infusion, Physicians, and Telemedicine sales
• Managing $19.5M region
• Responsible for the West Region Inscrybe workflow solutions IT Healthcare and Telehealth vital sign home monitoring sales performance, which includes 7-account managers & 3-implementation specialist, hiring, training, and coaching for sales performance
• Additional responsibilities include managing large healthcare accounts, patient management accounts contracting, large physician account presentations, developing call matrixes, sales reports, sales training programs, strategic sales, & succession planning
• Reporting to the President/CEO.

• Start-up company applying proprietary cell phone technologies, software, and engineering expertise to manufacture and sell new hearing aid medical devices BTE and ITC to physicians
• Primary marketing / sales channels are retail stores and primary care physician
• Hearing Aid market; US $12.9B retail, US $3.7B wholesale
• Managed $18M region
• Responsible for the West Region sales performance which includes 5 account managers & 7 clinical audiologists (HIS, Au
• D), hiring, training, and coaching for sales performance
• Additional responsibilities include physicians contracting, physician presentations, developing call matrixes, sales reports, sales training programs, strategic sales & succession planning
• Assisted in orchestrating the medical advisory board
• Report to SVP of Sales & CEO.

• Managed $14M Region
• Responsible for district sales performance and managing 9 specialty sales & 2 hospital reps to achieve and exceed company goals and objectives within the West Region
• Target audience; Endo’s, IM, GP, CDE’s, Pharmacies and Hospitals
• Products include Levemir, NovoLog Mix 70/30, NovoLog and Insulin delivery devices
• Partnerships with all diabetes associations in Arizona and Las Vegas including AACE national & local members, Arizona Pharmacy Alliance, CDE’s associations and Arizona State Diabetes Collation/co-chair MC
• 2006-7
• Reporting to the ERSD of Sales.

• Responsible for all sales & marketing of medical oxygen, CPAP, BiPAP, respiratory medications and all aspects of revenue growth including account management, business development, and contracting in a 9-state region
• 18 Account Managers as direct reports
• Developed all sales & marketing activities; sales aids, reporting system, compensation program, training program, policy & procedures, CMN implementation / training program and managed a sales budget of $1.85 million as a start-up organization within the P&L
• Re-Structured entire sales force from start-up
• Responsible for due diligence related activities for all company acquisitions and mergers
• Increased revenue greater than 250% with oxygen and 300% with CPAP compared to baseline first year (2001) sales results
• FY 01-FY 02; Increased revenue-organic growth 110%; 3.09M to 6.52M
• 2nd fiscal year: June 01-June 02; increase sales, Oxygen 347% (1676), CPAP 425% (1159) and Medicare Oxygen 333% (1105) from baseline June 01
• Developed a consultative selling approach primary focus targeting key Pulmonology, Cardiology, Internal Medicine, Respiratory Therapist, and hospital case management referral sources
• Developed and implemented new-hire and ongoing training program
• Managed care revenue development (Contracts, Letter of Agreements-Commercial accounts, RFP’s)
• Circle of Success” (pull-through) program directed at the physician and hospital case manager to increase referrals
• Presenting quarterly to the Board of Directors
• Reporting directly to the EVP/COO and President & CEO
• Sold for $34M to Pacific Pulmonary Inc.