Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Mart

Zachary Mart

Las Vegas,USA

Summary

Dynamic server with extensive experience across various properties, excelling in high-volume settings. Proven track record in upselling and delivering exceptional service, ensuring VIP guests receive top-tier treatment. Strong multitasking abilities and a positive demeanor contribute to seamless banquet operations and memorable dining experiences. Comprehensive wine knowledge enhances guest satisfaction and drives revenue growth.

Overview

11
11
years of professional experience

Work History

Server

Carversteak
Las Vegas, USA
11.2021 - Current

Award-winning steakhouse at Resorts World.

  • I opened Carversteak, part of the opening crew.
  • Regularly do 400-500 covers a night.
  • Take care of VIP guests and celebrities in our private dining room.
  • Handle large groups and banquet events.
  • Greet and make introductions with guests in a positive, friendly manner to make them feel welcome.
  • Present and discuss menus and specials, upselling as much as possible.
  • Wine presentations and recommendations to a discerning clientele.

Server

MGM Resorts International
Las Vegas, USA
02.2020 - Current

Cabana Server at Mandalay Bay Resort and Casino.

  • Responsible for a large section of Cabanas. Often handling large events including weddings, bachelor/bachlorette parties, etc.. In the larger party Cabanas.
  • Greeted new customers within one minute to make introductions and discuss menus.
  • Performed general functions and operations of serving in extreme heat.

Server

Resorts World
Las Vegas, USA
07.2021 - 11.2021

Server, the Kitchen, Resorts World.

  • Upscale, casual breakfast restaurant.
  • Performed general functions and operations of serving. Opening, closing, side work, cleaning, stocking, and resetting tables.
  • Delivered exceptional customer service in a high-volume dining environment.

Server

Hilton Waikoloa Beach Resort
Waikoloa, USA
05.2014 - 07.2019

A massive luxury resort situated on the Big Island, Hawaii.

  • I started my food and beverage career here.
  • I worked my way up from busser at a casual restaurant to captain at the nicest restaurant on the property.
  • I went through the opening of the newest venue, Nui, an Italian restaurant.
  • Also, I was part of the banquet team for four years (C list).

Education

Psychology

Clark College
01.2013

Skills

  • Positive attitude
  • Team player, willing to help out wherever needed
  • Ability to multitask and efficiently prioritize tasks, streamlining service
  • Thrive in high-volume service
  • Wine knowledge
  • Upselling techniques
  • Banquet service

Timeline

Server

Carversteak
11.2021 - Current

Server

Resorts World
07.2021 - 11.2021

Server

MGM Resorts International
02.2020 - Current

Server

Hilton Waikoloa Beach Resort
05.2014 - 07.2019

Psychology

Clark College