Zachary Martin
Grove City
Summary
Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant High School Football Coach
Grove City Area School District
06.2023 - Current
- Counseled players dealing with academic and personal problems to help find resolutions and restore team balance.
- Enforced team rules fairly to eliminate unsafe practices and unauthorized behaviors.
- Instilled discipline and principles of good sportsmanship in players.
- Worked with offensive and defensive coaches to develop cohesive football program.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
Team Member
Tractor Supply
01.2023 - Current
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Laborer
Warner's Homes & Improvement Inc
05.2022 - 08.2022
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
Education
High School Diploma -
Grove City Area High School
Grove City, PA06.2021
Bachelor of Arts - Criminal Justice
Westminster College
New Wilmington, PABachelor of Arts - Criminal Justice
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2025
Skills
- Verbal and Written Communication
- Physically Fit
- Safe Vehicle Operation
- Competitive
- Problem Solving
- Positive Attitude
- Attention to Detail
- Following Instructions
Timeline
Assistant High School Football Coach
Grove City Area School District
06.2023 - Current
Team Member
Tractor Supply
01.2023 - Current
Laborer
Warner's Homes & Improvement Inc
05.2022 - 08.2022
High School Diploma -
Grove City Area High School
Bachelor of Arts - Criminal Justice
Westminster College
Bachelor of Arts - Criminal Justice
Slippery Rock University of Pennsylvania
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