Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Affiliations
Awards
Certification
Timeline
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Zachary Matthews

Birmingham,AL

Summary

A highly motivated individual with leadership experience as a General Manager for Little Caesars, while balancing dual-enrollment at Jefferson State Community College during high school. In addition, I was also an starting athlete on the high school football team, where I developed leadership, teamwork and discipline. I also volunteered as a Cyber Deputy for my church starting in 2020, managing and developing online platforms. Skilled in social media development, maintenance, and audio-visual technical work, I am driven by a commitment to continuous learning and growth opportunities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Little Caesars
02.2024 - 08.2024
  • Managed scheduling, labor, inventory, and daily operations for employees and shift leads.
  • Hire/Trained/Terminated New and Current Employees
  • Resolved customer complaints and retained customers, receiving positive feedback.
  • Thrived in a fast-paced, understaffed environment, demonstrating strong multitasking and problem-solving skills.
  • Handled opening and closing bank deposits.
  • Managed Multiple Little Caesars at simultaneously.
  • Supervised 14 employees
  • Left position to pursue Higher Education


Front-of-house team member

Chick-fil-A
10.2023 - 01.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere by the Chick-Fil-A standard.
  • Worked effectively in fast-paced environments.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.

Crew Member and Shift Leader

Little Caesars
09.2022 - 07.2023
  • Process customers orders, prepared meals, completed orders and collected payments.
  • Promoted Twice in less than an year (Crew Members, Shift Leader, General Manager)
  • Fast/Efficient work pace
  • Strong Multitasking ability
  • Strong Work Ethic
  • Contributed to Team Environment.

Volunteer Cyber Lead

Campus Ministry
09.2024 - Current
  • Developed Networking Cards
  • Team Member with Website Development and Maintenance
  • Created Google Forms, Microsoft Teams
  • Activity Maintain Technical Aspects of the Ministry
  • Graphic Designer



Volunteer Cyber Deputy

Faith Missionary Baptist Church Roebuck
02.2019 - Current
  • Develop New Networking Strategies
  • Constantly improved product
  • Operated Cameras and Microphones
  • Created and Managing Youtube Channels and Facebook Profiles.
  • Prevented Scams and unauthorized access to accounts.
  • Video Editing
  • Audio Visual
  • Graphic Designer

Education

BBA - Management Information Systems

Troy University
Troy, AL
05.2027

Bachelor of Science - CyberSecurity

Troy University
Troy, AL
05.2027

Associates (AAS) -

Jefferson State Community College
Birmingham, AL
06.2024

High School Diploma -

Pinson Valley High School
Pinson, AL
05.2024

Skills

  • Team management and collaboration
  • Supervisor/Management Fastfood Skills
  • Customer Conflict/resolution
  • Project coordination in Social Media Development
  • Proficient in Word, PowerPoint, Canva, Powerdirector
  • Adaptability

Additional Information

I look forward to building relationships with future employers and seeking unique opportunities. I am currently seeking a part-time job or internship in management or information technology to gain experience and potentially secure full-time employment after graduation. I am pursuing a BSBA in Information Systems and a BS in Cybersecurity.

Accomplishments

  • Led the Development of Multiple Religious Social Medias accounts
  • Led Development of Multiple Religious Websites
  • Honor Roll

Affiliations

  • Troy University Computer Science Club
  • Troy University Management Club
  • Troy University GENESIS Campus Ministry
  • Honor Society
  • Boys State
  • Baptist Church

Awards

  • Troy University Leader Scholarship
  • American Legion Alabama Boys State Scholarship
  • AV Program Development

Certification

  • Word & PowerPoint Certified

Timeline

Volunteer Cyber Lead

Campus Ministry
09.2024 - Current

General Manager

Little Caesars
02.2024 - 08.2024

Front-of-house team member

Chick-fil-A
10.2023 - 01.2024

Crew Member and Shift Leader

Little Caesars
09.2022 - 07.2023

Volunteer Cyber Deputy

Faith Missionary Baptist Church Roebuck
02.2019 - Current

BBA - Management Information Systems

Troy University

Bachelor of Science - CyberSecurity

Troy University

Associates (AAS) -

Jefferson State Community College

High School Diploma -

Pinson Valley High School

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Zachary Matthews