Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Has a high level of integrity, responsibility, and commitment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Owner
Z3dCustomPrints
01.2021 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Implementation Specialist
Automated Data Processing, Adp
06.2022 - 12.2022
Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
Developed strong relationships with clients, fostering trust and confidence in the implementation process.
Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
Maintained up-to-date knowledge of industry trends and best practices in order to provide the most relevant solutions for clients'' businesses.
Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
Served as a subject matter expert for both internal teams and clients during the implementation process, providing guidance and clarification when needed.
Ensured seamless system integration, conducting thorough testing and troubleshooting before final deployment.
Advanced EMT
Gold Cross EMS
01.2015 - 06.2022
Developed a questioning attitude for use with job duties.
Acted as a liaison between EMS personnel, police officers, and fire department members during emergency responses, fostering teamwork and efficient communication across departments.
Assisted with complex extrications and rescues, ensuring timely response to emergencies and minimizing further injury or harm.
Collaborated with medical professionals to ensure accurate assessments and appropriate treatments for patients.
Participated in continuous training courses to maintain certifications and stay current with best practices in emergency medicine.
Demonstrated adaptability through managing multiple priorities simultaneously while maintaining focus on patient care.
Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders.
Ensured quality control measures were followed regarding medication administration procedures within the ambulance service environment.
Delivered high-quality pre-hospital emergency care, reducing hospital admission times and improving patient outcomes.
Maintained detailed records of patient conditions, treatments, and responses to facilitate seamless transitions between healthcare providers.
Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Surgical Technician
Dialysis Access Center of Augusta
11.2018 - 05.2021
Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
Upheld high standards of patient privacy by following HIPAA guidelines when handling sensitive medical information.
Demonstrated adaptability, working effectively with various surgical teams and specialties, ensuring seamless collaboration.
Improved patient care by assisting surgeons during surgical procedures and maintaining a sterile environment.
Established a reputation for reliability, punctuality, and dedication to providing the highest level of surgical support in all situations.
Contributed to positive patient outcomes by anticipating surgeons'' needs throughout procedures and reacting quickly to changes in situations.
Maintained optimal inventory levels of surgical supplies by conducting regular checks on stock availability and replenishing when necessary.
Maintained safe working environments by adhering to safety protocols and reporting hazards.
Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
Exceeded hospital compliance standards through rigorous adherence to OSHA guidelines and other regulatory requirements.
Kept accurate records of surgeries to maintain patient confidentiality.
Facilitated efficient OR turnover times through diligent cleaning, disinfecting, and preparing the room for subsequent cases.
Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
Professional Firefighter
Augusta Fire Department
09.2014 - 11.2018
Situational Awareness developed through various calls.
Advanced firefighting skills through continuous professional development, attending workshops and conferences relevant to the field.
Improved team efficiency with regular training sessions and drills to maintain optimal performance during emergencies.
Enhanced community safety by responding to various emergency situations, including fires, medical emergencies, and hazardous materials incidents.
Supported fellow firefighters during high-pressure situations by maintaining clear communication channels and offering necessary guidance when needed.
Maintained operational readiness by conducting daily checks on firefighting equipment, ensuring all gear was in proper working order.
Provided life-saving medical assistance by administering CPR or First Aid until paramedics arrived on scene.
Coordinated with local agencies to develop emergency plans and participated in joint training exercises to ensure seamless cooperation during real-world events.
Engaged in physical fitness activities regularly to maintain peak performance levels required for emergency response situations.
Promoted a positive image of the fire department by interacting professionally with the public and other agencies during calls for service.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Trained new firefighters to comply with safety protocols and equipment usage.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Education
High School Diploma -
North Augusta High School
North Augusta, SC
06-2011
High School Diploma -
Aiken County Career And Technology Center
Warrenville, SC
06-2011
Concealed Weapons Permit
Warrenville, SC
02-2025
Skills
Professional
Customer service
Airway management
Firefighting equipment operation
Customer relations
Telephone and email etiquette
Teamwork and cooperation
Attention to detail
Workplace safety
Driven and determined
Team communication
Setting up and operating equipment
Personal protective equipment
Patient confidentiality
Work Planning and Prioritization
Emergency medical care
Heavy vehicle operation
Use/Own variety of firearms to include handguns and rifles
Ability to work well independently if needed
Certification
National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross. 2022
Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
Basic Life Support (BLS) Certification - American Heart Association or American Red Cross. 2022
Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT). 2022
Vehicle Extrication Techniques Training, State Fire Academies or equivalent bodies. 2022
Hazardous Materials Awareness and Operations Level Certifications – Pro Board Fire Service Professional Qualifications System or International Fire Service Accreditation Congress. 2022
Firefighter I Certification (FF I) - International Fire Service Accreditation Congress (IFSAC). 2018