Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Zachary McFee

Zachary McFee

Canton,OH

Summary

Dynamic Senior Solutions Engineer at 3E COMPANY with a proven track record of exceeding sales targets and delivering innovative SaaS solutions. Expert in SQL and customer-focused leadership, I drive impactful product demonstrations and foster strong client relationships, consistently enhancing user experience and aligning solutions with client needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Solutions Engineer

3E COMPANY
Canton
10.2017 - Current
  • Develop and architect innovative and scalable technical solutions tailored to meet client requirements
  • Provided subject matter expertise in pre-sales engagements, product demonstrations, and customer discussions, facilitating informed decision-making.
  • Conduct impactful product demonstrations to showcase solutions to potential clients
  • Exceeded sales plan by 7-12%, securing a spot in the President's Club for top performers
  • Collaborated with sales team on discovery calls, project scopes, pricing strategies, and proposal preparation, driving alignment with client needs.
  • Assisted in content solutions for SAP and two other offerings, enhancing client deliverables.
  • Enhanced 3E Generate logic to align with GHS requirements
  • Authored RFPs and guided them through the process as the client-facing business partner.
  • Recognized for technical expertise in 3E Generate, the company's authoring software

Support Services Technician II

3E COMPANY
Canton
08.2010 - 09.2017
  • Developed novel software features that resolved technical issues and enhanced user experience
  • Engineered and implemented major software features, these functionalities continue to be utilized
  • Proficient in the SQL coding language, applying this knowledge across both Oracle and Microsoft SQL Server environments
  • Supported diverse clientele of over 50 customers by addressing inquiries, troubleshooting issues, and facilitating software upgrades
  • Responded to calls and emails to foster positive client relationships and deliver timely solutions
  • Restructured and optimized group processes, introducing a new framework enhancing efficiency and effectiveness.

Education

Some College (No Degree) - Computer Science

Arizona State University
Tempe, AZ

Skills

  • Oracle and Microsoft SQL Server
  • SQL and Python
  • Problem-solving and troubleshooting
  • SaaS solutions and Salesforce
  • Presentation skills and proposals
  • Customer-focused leadership
  • International sales strategies
  • Creative solutions and analytical thinking
  • Contract management
  • Data analysis

Certification

Harvard CS50 Certificate

Timeline

Senior Solutions Engineer

3E COMPANY
10.2017 - Current

Support Services Technician II

3E COMPANY
08.2010 - 09.2017

Some College (No Degree) - Computer Science

Arizona State University
Zachary McFee