Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary McKenna

Anchor Point

Summary

Proven track record in enhancing operational efficiency and customer satisfaction, notably with Moore & Moore Services. Expert in truck driving and forklift operation, coupled with a strong commitment to reliability. Achieved significant reductions in on-road failures through meticulous vehicle maintenance, leading to increased repeat business and positive client feedback.

Overview

2025
2025
years of professional experience

Work History

Dock Worker

Copper River Grill

•Maintained upkeep of borough roadways and personal driveways with efficiency.

  • Conducted regular vehicle maintenance for enhanced safety.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Driver

Paul Service

•Maintained upkeep of borough roadways and personal driveways with efficiency.

  • Conducted regular vehicle maintenance for enhanced safety.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Driver

Moore & Moore Services
08.2019 - 02.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.

Education

None - General Studies

Homer High School
Homer, AK
2016

Skills

  • Dock equipment operation
  • Materials handling
  • Hazardous materials
  • Container loading and unloading
  • Freight stacking
  • Forklift and pallet jack use
  • Truck driving
  • Equipment parts replacement
  • Stacking and staging
  • Type truck operations
  • Reliability
  • Machine operation
  • Truck loading and unloading
  • Equipment maintenance and repair
  • Visual inspection
  • Forklift operation

Timeline

Driver

Moore & Moore Services
08.2019 - 02.2025

Dock Worker

Copper River Grill

Driver

Paul Service

None - General Studies

Homer High School
Zachary McKenna