Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Mctear

Houston,Texas

Summary

Dedicated postal service professional knowledgeable about regulations and skilled at handling high demand. Offers skills in organization, multitasking and time management with focus on delivering parcels and letters to correct locations and on-time. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Data Specialist II

Ricoh Americas Corporation
01.2024 - Current
  • Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
  • Maintained files, records and chronologies of entry activities.
  • Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
  • Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
  • Built and maintained tracking databases for variety of measuring aspects.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.

Post Office Clerk

United States Post Office
06.1997 - 05.2023
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Computed, recorded and proofread data or reports.
  • Trained staff members to perform work activities and use computer applications.
  • Copied, sorted and filed records of office activities and business transactions.
  • Organized mail dock making sure trucks were loaded and dispatched on time

Mail Handler

United States Post Office
12.1994 - 06.1997
  • Assisted in loading and unloading trucks with mail, packages, and other materials.
  • Inspected parcels for any damages prior to delivering them to customers.
  • Reported any discrepancies or damaged packages to supervisor immediately.
  • Organized outgoing mail into designated bins according to postal regulations.
  • Operated various machines such as scales, pallet jacks, forklifts.
  • Followed safety procedures when handling hazardous materials like chemicals and fuels.
  • Operated mail processing equipment and manually sorted mail.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Sorted incoming mail for delivery to the appropriate departments or individuals.
  • Loaded trays of envelopes into automated sorting machines.
  • Identified inconsistencies between address labels and delivery locations.

Sales Clerk

Bakers Shoe Store
06.1991 - 07.1993
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Inspected purchased items for defects before handing them over to customers.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.
  • Exchanged merchandise for customers and accepted returns.
  • Recommended merchandise to customers based on needs and preferences.
  • Answered store and merchandise questions and led customers to wanted items.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Cross-sold products to boost overall sales purchases.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.

Education

High School Diploma -

Sam Houston High School
05.1991

Skills

  • Distribution Services
  • Postal Service Product Knowledge
  • Service-Oriented
  • Production Goal Setting
  • Mail Delivery
  • Computer Savvy
  • Workplace Safety
  • Loading and Unloading
  • Equipment Operation
  • Shipping and Receiving Proficiency
  • Postage and Sealing Machines
  • Team Collaboration
  • Strong Organization Skills
  • Problem-Solving Skills
  • Proficient in [Software]

Certification

  • microsoft office Training - 2023
  • microsoft excel Training - 2023
  • computer literacy Training - 2023

Timeline

Data Specialist II

Ricoh Americas Corporation
01.2024 - Current

Post Office Clerk

United States Post Office
06.1997 - 05.2023

Mail Handler

United States Post Office
12.1994 - 06.1997

Sales Clerk

Bakers Shoe Store
06.1991 - 07.1993

High School Diploma -

Sam Houston High School

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Zachary Mctear