Zachary Merrill
Madison
Summary
- Goal-oriented Sales Executive with five years of experience in New Home sales. Proven leader with excellent salesmanship, negotiation, and closing skills. Known for great presentations and skill at increasing audiences to optimize sales. My passion is to serve others and watch others flourish professionally and in their daily lives. I desire to give someone a leader they never had and someone that will go to the end of the earth to ensure they are successful.
Overview
7
7
years of professional experience
Work History
Director of Sales
Lennar
01.2024 - Current
- Streamlined internal processes to improve efficiency within the sales department, resulting in faster response times for client inquiries.
- Championed company culture initiatives, fostering a high-performing and motivated sales team that consistently exceeded targets.
- Set record sales numbers monthly (123, 106, 103).
- Managed and Closed 150 homes in a month
- Lead a sales team at 761 Sales YTD and 500 closings. (2024)
- Supervise 35 associates (2 Area Sales Managers, an Internet Sales Manager, 2 Homebuyer Concierges, a Closing Coordinator, an Executive Assistant, 25 New Home Sales Consultants, and four Internet sales coordinators
- Our team has planted ourselves as the #1 homebuilder in North Alabama (Sales, Closings, Starts, etc.
Sales Manager
Rausch Coleman Homes
06.2021 - Current
- In Charge of all Investor relations. From Bulk Sales to meeting neighborhood cap percentages.
- Oversaw all Avid Rating Surveys in which we finished #1 in North American amongst all top 10 homebuilders.
- Achieved #1 Sales Team in our entire Company, and highest Customer Satisfaction surveys
- Coached and served our sales professionals to hit monthly sales goals, receive excellent customer service surveys, provide weekly updates to the buyer, and maintain a cancellation rate of 16%
- Oversaw $168,000 Annual Digital Marketing Budget
- Assist in setting Gross Profit Margins on all units with the Division President and Director of Purchasing
- Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
- In Charge of Hiring, Firing, and Performance Management for Sales Professionals.
- Directly involved in Backlog Meetings, Operation Meetings, Finance Meetings, Sales Leadership Meetings, etc.
Superintendent
Rausch Coleman Homes
02.2021 - 06.2021
- Maintained safety onsite and upheld OSHA regulations.
- Assisted in overseeing 70 total homes under construction in a neighborhood.
- Responsible for Homeowner Orientations, Frame Punches, and Preconstruction Meetings with our customers.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Responsible for maintaining excellent cycle times, minimum VPOs, and running smooth inspections.
Sales Professional
Rausch Coleman Homes
01.2020 - 02.2021
- Set the Company Customer Service Satisfaction record (Avid Ratings). Yielded an 83% response rate while averaging a 98.5% CSS.
- Sold 54 Houses between January-October (ran out of inventory)
- Closed about $11,000,000 worth of business.
- Closed out 2 neighborhoods.
- Rookie of the Year in 2020
- Q1 Service Driven Award
- Q3 "Who we are" Culture Award
- AVID Service Award Winner for being in the top 5% Nationwide of all builders
- Circle Of Excellence Winner
Account Executive
Rausch Coleman Homes
12.2018 - 01.2020
- Account Executive of the Year
- Originated $18,000,000 worth of sales for the company, selling 118 units.
- Set records for appointments made, and total sales.
- Utilized Real Estate CRM to actively manage 500 New Prospects per month with a database of 5,000 quantity.
- Assisted in training new hires, and keeping track of performance with Microsoft- Power BI
- Actively collaborated with marketing team to establish digital campaigns to maximize digital ad spend budget by minimizing acquisition cost and maximizing conversation rate.
Healthcare Administrator
Mercy General Hospital
04.2017 - 12.2018
- Responsible for handling provider needs and issues
- Responsible for growing the physician's practice
- Conducted annual evaluations of clinic staff
- Accountable for customer, co-worker, and physician satisfaction
- Developed policies and procedures for effective practice management
- Supervised a team of 50 office personnel, physicians, advanced practitioners, nurses, supervisors and medical assistants
- Oversaw Clinic Financials
- Exceeded company objectives by Increasing Patient Satisfaction scores by 25%
- Ran 3 Convenient Care Locations when necessary
Education
Bachelor of Arts - Biblical Studies/ General Arts
Ozark Christian College
Joplin, MO12.2017
MBA - Business Administration
Grand Canyon University
Phoenix, AZ12.2023
MBA - Business
Liberty University
Lynchburg, VASkills
- Public Speaking
- Brand promotion
- Public Speaking
- Sales funnel development
- Sales strategy
- Staff Management
- Servant Leadership
- Lead Generation
Timeline
Director of Sales
Lennar
01.2024 - Current
Sales Manager
Rausch Coleman Homes
06.2021 - Current
Superintendent
Rausch Coleman Homes
02.2021 - 06.2021
Sales Professional
Rausch Coleman Homes
01.2020 - 02.2021
Account Executive
Rausch Coleman Homes
12.2018 - 01.2020
Healthcare Administrator
Mercy General Hospital
04.2017 - 12.2018
Bachelor of Arts - Biblical Studies/ General Arts
Ozark Christian College
MBA - Business Administration
Grand Canyon University
MBA - Business
Liberty University
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