Zachary Metzger
Stow,OH
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Overview
11
11
years of professional experience
Work History
Police Patrolman
Woodmere Police Department
05.2022 - Current
- Enhanced public safety by conducting regular patrols, responding to incidents, and enforcing laws.
- Improved community relations through proactive engagement, attending local events, and addressing resident concerns.
- Resolved conflicts peacefully by employing effective communication techniques and leveraging interpersonal skills.
- Supervised traffic flow during peak hours to minimize accidents and improve overall road safety.
- Collaborated with fellow officers to conduct investigations, gather evidence, and apprehend suspects involved in criminal activity.
Police Patrolman
East Cleveland Police Department
03.2022 - 05.2022
- Enhanced public safety by conducting regular patrols, responding to incidents, and enforcing laws.
- Improved community relations through proactive engagement, attending local events, and addressing resident concerns.
- Resolved conflicts peacefully by employing effective communication techniques and leveraging interpersonal skills.
- Supervised traffic flow during peak hours to minimize accidents and improve overall road safety.
- Collaborated with fellow officers to conduct investigations, gather evidence, and apprehend suspects involved in criminal activity.
City Carrier Assistant
United States Postal Service, USPS
08.2021 - 03.2022
- Enhanced mail delivery efficiency by sorting and organizing mail according to established routes.
- Improved customer satisfaction by promptly responding to inquiries and addressing concerns related to postal services.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
Pizza Delivery Driver
Pizza Hut
05.2019 - 08.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Server
Todaro's Party Center
04.2013 - 08.2021
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Dasher
DoorDash
08.2020 - 12.2020
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
General Laborer
Evans Landscaping
12.2018 - 07.2019
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Painted walls, ceilings and other surfaces.
Barback
Lago East Bank
08.2018 - 09.2018
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
General Laborer
RMH Holdings, LLC
05.2017 - 09.2018
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Painted walls, ceilings and other surfaces.
Pizza Delivery Driver
Pizza Hut
08.2018 - 11.2018
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Server
Bradley's Catering Of Fairlawn, Ohio
01.2014 - 08.2015
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Education
Police Academy - OPOTA
Kent State University
Kent, OH05.2021
Associate of Applied Science - Criminology & Justice Studies
Kent State University
Kent, OH05.2021
Associate of Arts - Justice Studies
Kent State University
Kent, OH05.2020
High School Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05.2017
Skills
- Physical Fitness
- Community policing
- Defensive Tactics
- Crime Prevention
- Integrity and ethics
- Traffic enforcement
Certification
Timeline
Police Patrolman
Woodmere Police Department
05.2022 - Current
Police Patrolman
East Cleveland Police Department
03.2022 - 05.2022
City Carrier Assistant
United States Postal Service, USPS
08.2021 - 03.2022
Dasher
DoorDash
08.2020 - 12.2020
Pizza Delivery Driver
Pizza Hut
05.2019 - 08.2021
General Laborer
Evans Landscaping
12.2018 - 07.2019
Barback
Lago East Bank
08.2018 - 09.2018
Pizza Delivery Driver
Pizza Hut
08.2018 - 11.2018
General Laborer
RMH Holdings, LLC
05.2017 - 09.2018
Server
Bradley's Catering Of Fairlawn, Ohio
01.2014 - 08.2015
Server
Todaro's Party Center
04.2013 - 08.2021
Police Academy - OPOTA
Kent State University
Associate of Applied Science - Criminology & Justice Studies
Kent State University
Associate of Arts - Justice Studies
Kent State University
High School Diploma -
Cuyahoga Falls High School
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