Zachary Meyer
Pearland,TX
Summary
Dynamic and dedicated professional with experience at Chick-fil-A, excelling in guest relations and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at multitasking and maintaining cleanliness, contributing to a welcoming atmosphere that encourages repeat business.
Overview
5
5
years of professional experience
Work History
Front of House Staff Member
Chick-fil-A
03.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
Insider
Marco's Pizza
09.2021 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sandwich Artist
Firehouse Subs
05.2021 - 09.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Insider
Jersey Mikes Submarines And Salads
01.2020 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Theatre
College of The Mainland
Texas City, TX05-2022
Skills
- Order taking
- Greeting guests
- Cleanliness
- Memory retention
- Professional appearance
- Phone etiquette
- Handling complaints
- Seating arrangements
- Food presentation
- Payment processing
- Point of sale systems
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Time management
- Service prioritization
- Teamwork and collaboration
- Attention to detail
Timeline
Front of House Staff Member
Chick-fil-A
03.2023 - Current
Insider
Marco's Pizza
09.2021 - 03.2023
Sandwich Artist
Firehouse Subs
05.2021 - 09.2021
Insider
Jersey Mikes Submarines And Salads
01.2020 - 04.2020
Associate of Arts - Theatre
College of The Mainland
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