Zachary Michael Wilhelm
Moore,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Manager
Lakeside Bar & Grill
09.2016 - 01.2021
- Supervised daily operations
- Managed staff and scheduling
- Handled inventory and customer service
- Managed Accounting and Payroll
- Monitored food preparation processes to ensure quality and adherence to safety standards.
- Resolved customer complaints promptly to improve satisfaction and retain loyalty.
- Maintained professional, organized, and safe environment for employees and patrons.
Accountant
Burns Pest Control
01.2022 - 07.2022
- Recorded daily financial transactions accurately in accounting software.
- Prepared bank reconciliations to verify account balances and transaction accuracy.
- Managed expense reports by reviewing receipts and categorizing expenditures appropriately.
Aircraft Engine Journeyman
U.S. Air Force
11.2022 - 04.2026
- Performed maintenance and repair
- Diagnosed mechanical issues
- Ensured safety compliance
- Conducted routine inspections and troubleshooting on aircraft engine systems.
- Executed maintenance procedures in compliance with military safety regulations.
- Collaborated with cross-functional teams to resolve mechanical discrepancies efficiently.
- Documented all service actions and repairs in maintenance logs accurately.
- Trained junior personnel on standard operating procedures and safety protocols.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Liberty High School
Phoenix, ArizonaSkills
- Leadership & Team Management
- Mechanical Troubleshooting
- Preventive Maintenance
- Customer Service Excellence
- Inventory and Operations Management
- Safety Compliance & Risk Management
- Time Management & Multitasking
- Complex Problem-solving
- Staff training and development
- Task delegation
- Strategic planning
- Team leadership
Timeline
Aircraft Engine Journeyman
U.S. Air Force
11.2022 - 04.2026
Accountant
Burns Pest Control
01.2022 - 07.2022
Manager
Lakeside Bar & Grill
09.2016 - 01.2021
High School Diploma -
Liberty High School