ZACHARY MIKE
Louisville,KY
Summary
Dynamic and results-driven professional with a proven track record in sales, management, and entrepreneurship. Experienced in scaling businesses from inception to substantial revenue milestones, including successful ventures in remodeling and handyman services. Adept at cultivating relationships, driving sales growth, and delivering exceptional customer service. Thrives in collaborative environments and excels in team-oriented work settings while also reaching for independent goals. Passionate about adventure and exploring new cultures through travel.
Overview
8
8
years of professional experience
Work History
Owner
Albert's Design LLC
Louisville, KY
11.2021 - Current
- Communicated well and used strong interpersonal skills to establish positive relationships with customers and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Educated customers about products and services offered by the company.
- Analyzed financial data to identify trends and opportunities for improvement.
- Managed accounts payable and receivable functions to ensure timely payments of invoices and collections of receivables.
- Built a handyman company from 0 to $135,000 in sales during the first year
Contractor
American Refinishing
Louisville, KY
08.2016 - 11.2021
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.Identified and resolved mechanical and electrical system malfunctions.
- Maintained chemicals and refinishing equipment by troubleshooting breakdowns and performing preventive maintenance, including deep cleaning and restoration.
- Managed inventory of parts, tools, and materials to ensure efficient response times.
- Responded to maintenance requests in residential property with great speed and efficiency.
- Built reputation for outstanding handyman services through dedication to craftsmanship and meticulous attention to detail.
Lodge Manager
Vail Resorts Inc
Breckenridge, CO
11.2020 - 03.2021
- Collaborated with team members to organize tour logistics and operations for large groups.
- Scheduled and coordinated daily staff meetings to ensure all team members were informed of current operations.
- Evaluated guest feedback to identify areas for improvement and develop strategies to enhance the guest experience.
- Responded to emergencies in a calm and helpful way.
- Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
Education
Jefferson Community And Technical College
Skills
- Residential construction specialist
- Subcontractor relations
- High volume environments
- Schedule management
- Sales
- Vendor partnerships
- Team building
- Communication skills
- Performance Management
References
References available upon request.
Timeline
Owner
Albert's Design LLC
11.2021 - Current
Lodge Manager
Vail Resorts Inc
11.2020 - 03.2021
Contractor
American Refinishing
08.2016 - 11.2021
Jefferson Community And Technical College
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