Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Technician 2
Mercedes Benz U.S. International
Vance, AL
08.2019 - Current
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Installed new systems, replacement parts and components to maintain proper operation.
Perform code/logic changes for equipment
Write safety matrix for new work zones
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Maintained or repaired specialized equipment or machinery.
Sales Associate
Lowes Home Improvement
Northport, AL
08.2016 - 08.2019
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application or usage.
Operations Manager
Data Management Business Records
Tuscaloosa, AL
09.2012 - 08.2016
Delivered positive customer experiences by implementing effective quality assurance practices.
Addressed customer concerns with suitable solutions.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Generated performance and labor strategies to compete in new and existing markets.
Responded to information requests from superiors, providing specific documentation.
Tracked and replenished inventory to maintain par levels.
Collected customer fees, managed refunds and provided complete sales documentation.
Anticipated and tracked operational and tactical risks to provide strategic solutions.
Monitored resource use to achieve set goals within budget constraints.
Education
Associate of Applied Science - Industrial Electronics Technology
Shelton State Community College
Tuscaloosa, AL
08-2021
Associate of Science - Engineering
Shelton State Community College
Tuscaloosa, AL
05-2016
High School Diploma -
Tuscaloosa County High School
Northport, AL
05-2012
Skills
Parts Replacement
Building Maintenance
Project Management
Equipment Installation
Mechanical Repair
Electrical Troubleshooting
System installations
Field maintenance
Mechanical expertise
Electrical Certification
Blueprint and schematic understanding
Service-oriented mindset
Proficient in multiple software applications
Affiliations
outdoor enthusiast
family oriented
fitness
Certification
siemens level 1-4 certificate
Allen Bradley 1-4 certificate
Kuka robotics mastery
TIA portal level 3 certified
Industrial Wiring certificate
Timeline
Maintenance Technician 2
Mercedes Benz U.S. International
08.2019 - Current
Sales Associate
Lowes Home Improvement
08.2016 - 08.2019
Operations Manager
Data Management Business Records
09.2012 - 08.2016
Associate of Applied Science - Industrial Electronics Technology
Shelton State Community College
Associate of Science - Engineering
Shelton State Community College
High School Diploma -
Tuscaloosa County High School
siemens level 1-4 certificate
Allen Bradley 1-4 certificate
Kuka robotics mastery
TIA portal level 3 certified
Industrial Wiring certificate
Similar Profiles
Randall LeesRandall Lees
Project Team Member | Plant Support Staff at Mercedes-Benz U.S. International, IncProject Team Member | Plant Support Staff at Mercedes-Benz U.S. International, Inc