Zachary Mitchell
San Francisco,CA
Summary
Dependable Stockroom professional offers 3 years of warehouse and inventory management experience. Pulls and staged merchandise to support sales floor replenishment and records transactions to support accuracy. Promotes workplace safety by promptly removing debris and resolving hazards. Self-motivated Cashier knowledgeable about tagging merchandise and updating warehouse records. Skills include data entry, ticket-printing, and inspection documentation. Reliable employee experienced in managing inventory, storage areas and records with organized approach and good multitasking abilities. Safety- and quality-driven with solid record of exceeding performance objectives, satisfying customers and minimizing shrinkage from theft, defects or obsolescence. Dependable employee industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Hardworking and reliable employee focused on going above and beyond to support team and serve customers. Trained in customer service and offering top-notch abilities. Motivated to continue to learn and grow as a professional.
Overview
12
12
years of professional experience
Work History
Temp
Jobshop
06.2022 - Current
- Offered exceptional customer service to all guests.
- Gathered, organized and input information into digital database.
Phlebotomist Technician
Grifols Biomat USA
02.2024 - 02.2025
- Employee Of The Month
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Provided excellent customer service while verifying patient information and insurance at registration.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Contributed to increased clinic efficiency by maintaining an organized inventory of phlebotomy supplies and equipment.
- Used personal protective equipment correctly to protect coworkers and patients.
- Conducted venipuncture and other CT procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified patients' identification for proper sample collection.
- Developed and implemented strategies to improve phlebotomy processes.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Front Desk Receptionist
Action Management Corporation
05.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Receptionist
PrideStaff Financial
01.2021 - 04.2022
- Customer service: Greet visitors and clients, answer and direct phone calls, and respond to customer inquiries
- Administrative tasks: Perform clerical duties, such as filing, recordkeeping, and processing bills
- Mail and packages: Receive, sort, and deliver mail, packages, and courier deliveries
- Security: Maintain security by issuing visitor badges and monitoring the logbook
- Appointments: Schedule meetings and appointments for staff and clients
- Office supplies: Maintain office supplies and stock common areas
- Recordkeeping: Keep office records up to date
- Other duties: Perform other duties as needed, such as faxing and transcribing
Temp
Pride Staffing
09.2021 - 03.2022
Warehouse Associate
Saks Fifth Avenue
10.2021 - 02.2022
- Compared received packages against shipping documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Doctor Receptionist
Expeesspro
01.2021 - 11.2021
- Patient care: Greeting patients, answering questions, and assisting with forms
- Scheduling: Scheduling appointments and follow-ups, and confirming appointments
- Record keeping: Updating and filing patient records and reports, and ensuring information is accurate and confidential
- Financial transactions: Processing payments, handling co-pays, and billing
- Communication: Answering phone calls and emails, and transferring callers to the correct department
- Insurance: Verifying patient insurance coverage and eligibility, and liaising with insurance companies
- Office management: Maintaining the cleanliness and order of the reception area, and ordering supplies
- Coordination: Booking meetings for staff and doctors, and liaising with other medical departments
- Comforting patients: Providing comfort during stressful or emergency situations
Cashier
Kohl’s
07.2021 - 10.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Dog Walker
Self Employed
01.2021 - 10.2021
Back Stock Associate, Cashier
Burlington
02.2019 - 09.2019
- Unloading the truck
- Restocking the store
- Then I was promoted to the front of house and worked for the cash register and was up for another promotion to assistant manager.
Assistant Manager
McAllister's
07.2015 - 12.2018
- Making schedules for other associates
- Running cash registers
- Taking inventory and picking up the slack when others fell down on the job
- Mediating conflict between other associates as well as helping with catering affairs.
Cashier
Victoria Secret
08.2013 - 05.2016
- Helping customers, ringing up merchandise, cleaning the front area, back stock and unloading the the merchandise onto the floor
- Decorating the store, rearranging the store as well as helping the managers plan Christmas parties and the Victoria Secret fashion party for the other associates.
Education
High School Diploma -
High School Diploma -
Lenior CIty High School
Knoxville TN05.2012
Skills
- Hard Working
- determine
- Fast study
- Patient
- Very organized
- Always on time if not thirty minutes early
- Fashionable
- well read
Timeline
Phlebotomist Technician
Grifols Biomat USA
02.2024 - 02.2025
Temp
Jobshop
06.2022 - Current
Front Desk Receptionist
Action Management Corporation
05.2022 - 01.2023
Warehouse Associate
Saks Fifth Avenue
10.2021 - 02.2022
Temp
Pride Staffing
09.2021 - 03.2022
Cashier
Kohl’s
07.2021 - 10.2021
Dog Walker
Self Employed
01.2021 - 10.2021
Receptionist
PrideStaff Financial
01.2021 - 04.2022
Doctor Receptionist
Expeesspro
01.2021 - 11.2021
Back Stock Associate, Cashier
Burlington
02.2019 - 09.2019
Assistant Manager
McAllister's
07.2015 - 12.2018
Cashier
Victoria Secret
08.2013 - 05.2016
High School Diploma -
High School Diploma -
Lenior CIty High School
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