Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Zachary Mitschke

North Ridgeville

Summary

Results-oriented professional with experience in retail operations and team leadership. Known for strong attention to detail and effective inventory management, contributing to enhanced customer satisfaction and streamlined processes in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freight Flow Lead

Dicks Sporing Goods
Strongsville
09.2023 - Current
  • Coordinated freight flow to optimize inventory management and product availability.
  • Managed stock levels to ensure timely replenishment on the sales floor.
  • Oversaw unloading and organizing of shipments in the receiving area.
  • Conducted regular audits to maintain accuracy of inventory records.
  • Collaborated with management to improve workflow processes and efficiency.

Footwear Team Lead

Dicks Sporing Goods
Strongsville
04.2023 - 09.2023
  • Led footwear team in daily operations and customer service excellence.
  • Assisted customers with fitting, selection, and purchasing of footwear products.
  • Managed inventory levels and ensured stock availability for footwear department.

Assistant Store Manager

Dicks Sporing Goods
Bainbridge
09.2022 - 04.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Implemented visual merchandising strategies to enhance product displays.
  • Trained new employees on store protocols and customer service standards.

Team Sports Lead

Dicks Sporing Goods
Westlake
03.2021 - 09.2022
  • Provided product knowledge and recommendations to enhance customer experience.
  • Bicycle technician with expertise in repair and maintenance.
  • Maintained inventory levels and organized merchandise displays.
  • Business-driven decisions on merchandising and sales floor replenishment

Certified Ride Operator - Team Lead

Cedar Point Amusement Park
Sandusky
06.2020 - 10.2020
  • Provided exceptional customer service to enhance guest experiences throughout the park.
  • Conducted pre-ride inspections to ensure equipment functionality and safety standards.
  • Assisted in training new operators on ride protocols and safety procedures.
  • Collaborated with team members to ensure efficient ride operations during peak hours.
  • Responded quickly to emergency situations by following established protocols.

Education

High School Diploma -

North Ridgeville High School
North Ridgeville, OH
06-2014

Some College (No Degree) - Sports And Fitness Administration

Waynesburg University
Waynesburg, PA

Skills

  • Inventory management and stock replenishment
  • Customer relationship management
  • Audit compliance
  • Sales floor organization
  • Problem solving
  • Attention to detail
  • Team leadership

Certification

  • Bicycle Technician
  • CPR Certified

Affiliations

  • Avid bowler
  • Theme Park enthusiast

References

References available upon request.

Timeline

Freight Flow Lead

Dicks Sporing Goods
09.2023 - Current

Footwear Team Lead

Dicks Sporing Goods
04.2023 - 09.2023

Assistant Store Manager

Dicks Sporing Goods
09.2022 - 04.2023

Team Sports Lead

Dicks Sporing Goods
03.2021 - 09.2022

Certified Ride Operator - Team Lead

Cedar Point Amusement Park
06.2020 - 10.2020

High School Diploma -

North Ridgeville High School

Some College (No Degree) - Sports And Fitness Administration

Waynesburg University