Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Zachary Montgomery

Somerset,KY

Summary

Dynamic professional with a proven track record at Crossroads Railcar Services, enhancing operational efficiency and safety compliance. Skilled in Train System Coordination and adept at Adaptability to High-Stress Situations. Achieved significant improvements in maintenance training programs and fire safety compliance, demonstrating exceptional risk management and crisis response capabilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Train Crew Maintenance

Crossroads Railcar Services
07.2024 - Current
  • Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
  • Developed comprehensive training programs for operations and maintenance staff, enhancing their skills in reliability best practices.
  • Trained junior maintenance technicians in proper techniques and best practices, fostering professional growth and development.

South McCreary Fire and Resue

McCreary County Ky
08.2019 - Current
  • Kept abreast of updates to local, state, and federal fire code requirements through ongoing professional development activities.
  • Provided comprehensive training with staff on proper use of fire extinguishers and other safety devices, enhancing workplace safety awareness.
  • Improved building safety by identifying potential hazards and recommending corrective actions.
  • Ensured fire safety compliance by conducting thorough inspections of fire protection systems and equipment.
  • Advised businesses on fire safety best practices, leading to improved compliance and reduced risk of incidents.
  • Performed routine maintenance on emergency lighting systems, ensuring optimal functionality during power outages or emergencies.
  • Maintained accurate records of all inspections, repairs, and maintenance work performed on fire safety equipment.

Construction Worker

Waters Construction
01.2023 - 10.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.


Reasoning for Leaving job was better paying job opportunity.

Call Center Representative

Sunktak
11.2023 - 05.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.


The reason I was laid off from this company is that it went out of business.

Repo Industries

Southren Ky Towing and Recovery
01.2023 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.


The reason I was laid off from this company is that it went out of business.

Line Inspector

Outdoor Venture Cooperation
08.2021 - 12.2022
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Delivered detailed reports on findings from inspections, helping others understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Achieved consistent results by diligently following established inspection procedures and checklists.


Reasoning for leaving job was Better job Opportunity.

Education

High School Diploma -

McCreary Central High School
Stearns, KY
05-2022

Skills

  • Experience with Ticketing Solutions
  • Train System Coordination
  • Adaptability to High-Stress Situations
  • Certified First Aid Training
  • Crisis Response Strategies
  • Fundamental Mechanical Skills
  • Risk Management Education
  • Route Optimization Expertise

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)

Interests

  • Gardening
  • Volunteer
  • Auto Repair/Restoration
  • I enjoy helping others and giving back to the community
  • Blogging/Vlogging
  • Astrology
  • I like working with my hands and fixing things
  • Volunteering at local animal shelters and rescue organizations

Timeline

Train Crew Maintenance

Crossroads Railcar Services
07.2024 - Current

Call Center Representative

Sunktak
11.2023 - 05.2024

Construction Worker

Waters Construction
01.2023 - 10.2024

Repo Industries

Southren Ky Towing and Recovery
01.2023 - 10.2023

Line Inspector

Outdoor Venture Cooperation
08.2021 - 12.2022

South McCreary Fire and Resue

McCreary County Ky
08.2019 - Current

High School Diploma -

McCreary Central High School
Zachary Montgomery