Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ZACHARY NABORS

Birmingham

Summary

Dynamic professional with a proven track record at Amazon, excelling in time management and customer service. Adept at navigating complex routes and ensuring timely deliveries, enhancing customer satisfaction. Recognized for attention to detail and effective problem-solving, consistently meeting tight deadlines while maintaining high-quality standards.

Resident Assistant professional prepared for role that demands high standards and results. Proven ability to create welcoming and safe living environment while addressing resident concerns effectively. Emphasizes team collaboration and adaptability, ensuring harmonious community. Known for strong organizational and interpersonal skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Resident Assistant

Jimmie Hale Mission
01.2025 - Current
  • Coordinated resident activities, fostering community engagement and support among participants.
  • Assisted in crisis intervention, promoting safety and emotional well-being for residents.
  • Evaluated individual resident needs, tailoring support plans to improve personal outcomes.
  • Oversaw daily operations of residence, ensuring adherence to policies and procedures.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Maintained clean, safe, and well-organized patient environment.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.

Installation Assistant

Autumn Air Heating & Cooling
05.2024 - 12.2024
  • Installed HVAC systems in residential and commercial settings, ensuring compliance with safety regulations.
  • Collaborated with project managers to execute installations within designated timelines and budgets.
  • Diagnosed HVAC issues using advanced tools, improving response time for service calls.
  • Developed customer relationships through effective communication, enhancing satisfaction and repeat business.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Installed components to improve HVAC system performance.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.

Delivery Driver/Dispatcher/Fleet Manager

Amazon
11.2022 - 04.2024
  • Delivered packages efficiently, ensuring timely arrival at customer locations.
  • Navigated complex routes using GPS technology to optimize delivery schedules.
  • Maintained accurate records of deliveries and customer interactions for quality assurance.
  • Conducted vehicle inspections to ensure safety compliance and operational readiness.
  • Mentored new drivers on best practices for navigation and customer service standards.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Rodman

Reeser Surveying and Mapping LLC
06.2022 - 11.2022
  • Assisted in accurate land measurements using total stations and GPS equipment.
  • Conducted site surveys to gather data for boundary determinations and topographic mapping.
  • Collaborated with survey crews to ensure timely completion of projects while adhering to safety protocols.
  • Maintained surveying equipment, ensuring precision and reliability for field operations.
  • Contributed to project efficiency by maintaining organized field notes and records.
  • Improved safety standards by accurately marking utility locations during construction staking assignments.
  • Strengthened team effectiveness through active participation in pre-survey planning meetings, offering valuable insights based on past experiences.
  • Safeguarded company assets with regular equipment inventory checks, reducing loss or damage incidents.

Forward Observer

U.S ARMY
11.2018 - 05.2022
  • Analyzed data from various sources to inform artillery targeting decisions and operational strategies.
  • Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.
  • Collaborated with joint force partners to synchronize fire support efforts across multiple platforms and organizations during large-scale operations.
  • Communicated effectively with command units, ensuring timely updates on battlefield conditions.
  • Trained junior soldiers in observation techniques and equipment usage for accurate reporting.
  • Utilized advanced mapping tools to create detailed terrain assessments for mission planning.
  • Managed inventory of critical observation equipment, ensuring all necessary tools were available for mission success.
  • Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
  • Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decisionmaking.

Line Cook/Cashier

Bojangles' Restaurants
03.2015 - 05.2018
  • Prepared and cooked menu items following Bojangles' recipes and presentation standards.
  • Operated kitchen equipment efficiently, ensuring safety protocols were maintained.
  • Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
  • Maintained cleanliness and organization of workstations in compliance with health regulations.
  • Assisted in training new cooks on kitchen procedures and best practices for food handling.
  • Adapted quickly to changing orders during peak hours, maintaining quality service under pressure.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School Diploma -

St. Clair County High School
Odenville, AL
05-2018

Skills

  • Time management
  • Documentation and reporting
  • Active listening
  • Effective planning
  • Policy enforcement
  • Resolution-oriented
  • Customer service
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Map reading and navigation skills

Accomplishments

  • US ARMY ACHIEVMENT MEDAL X2
  • ANTI-TERRORISM
  • CYBER SECURITY
  • US ARMY JOINT-FIRES OBSERVER SCHOOL
  • US ARMY AIRBORNE SCHOOL
  • ITALIAN JUMP WINGS
  • FRENCH JUMP WINGS
  • COMBAT LIFE SAVER COURSE

Certification

  • COMBAT LIFE SAVER COURSE
  • ANTI-TERRORISM
  • CYBER SECURITY


Timeline

Resident Assistant

Jimmie Hale Mission
01.2025 - Current

Installation Assistant

Autumn Air Heating & Cooling
05.2024 - 12.2024

Delivery Driver/Dispatcher/Fleet Manager

Amazon
11.2022 - 04.2024

Rodman

Reeser Surveying and Mapping LLC
06.2022 - 11.2022

Forward Observer

U.S ARMY
11.2018 - 05.2022

Line Cook/Cashier

Bojangles' Restaurants
03.2015 - 05.2018

High School Diploma -

St. Clair County High School

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