Zachary Newman
Calhoun,GA
Summary
Talented professional with strong background in healthcare, public safety, and customer service. Passionate about customer care, community relationship management, and team building.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Police Officer
Calhoun Police Department
Calhoun , Georgia
01.2024 - Current
- Conducted traffic stops in accordance with departmental protocol.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Observed court proceedings related to cases involving police work.
- Patrolled assigned areas to detect and prevent criminal activity.
- Developed positive relationships with members of the community through outreach programs.
- Advised citizens on safety precautions and preventive measures against crime.
- Utilized various technologies including computers, cameras, and radars to complete job duties.
Police Officer
Georgia Northwestern Technical College
Rome, GA
05.2022 - Current
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Provided patient care and medical triage in emergencies.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
- Performed security oversight, traffic control and crowd control at special events and campus activities.
- Responded to emergency calls regarding illnesses, accidents and disturbances.
- Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
- Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
- Mediated conflicts between students and teachers.
- Built safety plans and provided guidance on updating plans.
Police Officer
Ringgold Police Department
Ringgold, GA
04.2021 - Current
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Provided patient care and medical triage in emergencies.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Prepared investigative reports and sketches to support criminal research.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Private Security Officer
G4S Secure Solutions
Chattanooga , TN
04.2020 - 04.2021
- Investigated alarms and disturbances to maintain safety.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Monitored numerous security cameras and fire, building and alarm systems.
- Responded to emergency situations quickly to minimize risk and injury.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Documented all security-related situations and submitted in-depth reports to site supervisor.
- Checked credentials and issued passes before allowing access to property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Surveilled all areas within facility to identify suspicious behavior.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for devices, weapons and other prohibited items.
Emergency Medical Technician
Puckett EMS
Chattanooga, TN
04.2019 - 04.2020
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
- Provided direct patient care, including stabilizing patients and determining course of action based on triage.
- Documented all calls in reports detailing type of incident and course of treatment.
- Documented all patient information, including condition or injury, treatment and medication administration.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Ensured public safety during emergency events and situations.
Emergency Medical Technician
Amtran EMS
Rome, GA
05.2015 - 11.2019
- Remained level-headed and proactive during emergency situations.
- Provided direct patient care, including stabilizing patients and determining course of action based on triage.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Assessed incident scene upon arrival to determine level of safety for all first responders.
- Documented all calls in reports detailing type of incident and course of treatment.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Patient Care Technician
Erlanger Health System
Chattanooga, TN
12.2018 - 04.2019
- Documented patient intake and dietary requirements and assisted with feeding.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Collected lab specimens in adherence with safety protocols for patient tests.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Assisted with patient admission, discharge and transfer to maximize facility efficiency.
- Used hospital devices, including computers and other electronic equipment.
- Assisted elderly patients with essential ambulatory care for transport to and from facility.
Donor Care Specialist
Blood Assurance Inc.
Dalton, GA
10.2017 - 05.2018
- Monitored multiple databases to keep track of all company inventory.
- Provided exceptional customer care to ensure customers returned for our service.
- Used multiple online databases to create and manage donor profiles and accounts.
- Ensured confidentiality with any and all donors.
- Ensured donor safety before and after donation.
- Attended to emergency situations involving donors and bystanders.
Sales Associate
American Eagle Outfitters
Calhoun, GA
04.2014 - 07.2014
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through system and coordinated product deliveries.
- Handled and properly dispensed currency of up to 500 dollars.
Education
GA POST - Basic Law Enforcement
Georgia Northwestern Technical College
Calhoun, GA04.2021
Emergency Medical Technician - Emergency Medicine
CNA School Of Calhoun
Calhoun, GA01.2015
High School Diploma -
Gordon Central High School
Calhoun, GA05.2013
Paramedic
Faithful Guardian Training Center
Rome, GA Skills
- Inventory control procedures
- Retail loss prevention
- Dispute mediation
- Cash handling accuracy
- Cash register operation
- Customer service
- Verbal/written communication
- Excellent communication skills
- Field patient assessments
- Emergency management
- Ambulance transport
- Medical data acquisition
- Respiratory care assessment
- Critical decision-making skills
- Crisis Intervention and De-escalation
- Written and verbal communication
- Quality assurance controls
- Reporting and documentation
- Dispatch communication protocols
- Emergency response and assessment
- Providing customer support
- Customer database management
- Greeting customers
- Customer care experience
- Customer complaint resolution
- Public safety concerns and management
- Emergency Vehicle Operations
- Radio communications
- Search and rescue
- CPR/First Aid certified
- Exceptional problem solver
- Psychological assessments understanding
- Mental Health and Crisis Recognition and Intervention
- Experienced Report Writer
- Excellent Documentation and Organization
- Narcotic Abuse Recognition and Treatment
- Endotracheal intubation
- Intravenous therapy
- Medication administration
Certification
- State of GA licensed Emergency Medical Technician.
- Basic Life support (CPR)
- State of TN Licensed Emergency Medical Technician.
- CPI Blue Card.
- Certified Peace Officer , GA Peace Officer Standards and Training Council - 2021
- GA Crisis Intervention Team Certification- 2022
- Naloxone Certified-2022
Timeline
Police Officer
Calhoun Police Department
01.2024 - Current
Police Officer
Georgia Northwestern Technical College
05.2022 - Current
Police Officer
Ringgold Police Department
04.2021 - Current
Private Security Officer
G4S Secure Solutions
04.2020 - 04.2021
Emergency Medical Technician
Puckett EMS
04.2019 - 04.2020
Patient Care Technician
Erlanger Health System
12.2018 - 04.2019
Donor Care Specialist
Blood Assurance Inc.
10.2017 - 05.2018
Emergency Medical Technician
Amtran EMS
05.2015 - 11.2019
Sales Associate
American Eagle Outfitters
04.2014 - 07.2014
GA POST - Basic Law Enforcement
Georgia Northwestern Technical College
Emergency Medical Technician - Emergency Medicine
CNA School Of Calhoun
High School Diploma -
Gordon Central High School
Paramedic
Faithful Guardian Training Center
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