Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachary Nichols

Maricopa,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Dispatch Manager

DC Carriers
03.2024 - Current
  • Plan and schedule fuel deliveries based on customer orders, inventory levels, and route optimization
  • Assign delivery routes and schedules to drivers, ensuring efficient use of resources and timely deliveries
  • Monitor and adjust schedules in real-time to address delays, emergencies, or changes in customer needs
  • Supervise and support delivery drivers, providing guidance on routes, customer service, and compliance with safety protocols
  • Conduct regular safety and compliance briefings with drivers, ensuring adherence to regulatory requirements
  • Track driver performance, including on-time deliveries, fuel efficiency, and adherence to company policies
  • Serve as the primary point of contact for customers regarding delivery schedules, delays, and special requests
  • Address and resolve customer complaints or issues related to deliveries
  • Coordinate with sales and customer service teams to ensure customer satisfaction and service level agreements are met
  • Monitor fuel inventory levels at customer locations and coordinate with suppliers to ensure adequate stock
  • Manage the logistics of fuel transportation, including tracking shipments, ensuring proper documentation, and handling any logistical issues
  • Optimize routes and delivery schedules to minimize costs and maximize efficiency
  • Ensure all operations comply with local, state, and federal regulations, including environmental and safety standards
  • Implement and enforce safety protocols for fuel handling, transportation, and delivery
  • Keep detailed records of deliveries, incidents, and compliance measures
  • Generate and analyze reports on delivery performance, fuel consumption, and costs
  • Identify trends and opportunities for improving efficiency, reducing costs, and enhancing service quality
  • Maintain accurate records of driver schedules, delivery logs, and customer communications
  • Assist in budgeting and forecasting for the dispatch department
  • Participate in the recruitment and training of new drivers and dispatch staff.

Invoicing and Data entry

DC Carriers
01.2017 - 03.2022
  • Generate and issue invoices to customers based on fuel delivery logs and contracts
  • Ensure accuracy of invoices by cross-referencing with delivery records, purchase orders, and customer contracts
  • Update and maintain customer billing information and rates in the invoicing system
  • Process and record payments received, and follow up on outstanding invoices
  • Enter detailed delivery information into the company's database, including quantities, dates, and locations of deliveries
  • Maintain accurate records of fuel inventory levels and movement
  • Input customer orders and track their fulfillment status
  • Update and maintain electronic and paper filing systems
  • Communicate with drivers and logistics teams to verify delivery details
  • Liaise with customers to resolve any billing inquiries or disputes
  • Coordinate with the accounting department to ensure timely and accurate financial reporting
  • Generate periodic reports on sales, deliveries, and inventory for management review
  • Assist in analyzing data to identify trends and improve operational efficiency
  • Prepare documentation for audits and compliance purposes
  • Ensure that all invoicing and data entry activities comply with company policies and relevant regulations
  • Maintain confidentiality and security of sensitive financial and customer information
  • Assist with general administrative tasks as needed, such as filing, copying, and organizing documents
  • Provide support for special projects and initiatives within the company.

Education

High School Diploma -

Maricopa High School
Maricopa, AZ
01-2015

Skills

  • Customer Communication
  • Payment Processing
  • Supplier Relationship Management
  • Expense Tracking
  • Attention to detail
  • Multitasking
  • Ability to work independently or as a team

References

Chris Nichols, 520-507-3050

Timeline

Dispatch Manager

DC Carriers
03.2024 - Current

Invoicing and Data entry

DC Carriers
01.2017 - 03.2022

High School Diploma -

Maricopa High School

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Zachary Nichols