Zachary Nipp
Mesa,AZ
Summary
Experienced sales professional skilled in driving team excellence and individual performance across startups and high-growth environments. Proven track record in scaling Go-To-Market (GTM) strategies, mentoring colleagues, and achieving top-tier results. Seeking a remote Account Executive role to apply expertise in enhancing sales dynamics and refining GTM strategies, with a goal to contribute to a vibrant organization.
Overview
15
15
years of professional experience
Work History
Owner
Spiritual Cacti
Mesa, Arizona
07.2024 - Current
- Generated over $500,000 in revenue by founding a direct-to-consumer e-commerce business in 2024.
- Owned revenue lifecycle encompassing demand generation, pricing strategy, and conversion optimization.
- Managed high-volume transaction pipeline, coordinating order intake and fulfillment workflows.
- Executed live sales events to enhance digital sales channels.
- Streamlined shipping logistics to ensure on-time delivery and customer satisfaction.
- Built repeatable processes to support rapid transaction velocity.
- Improved post-sale retention through strategic customer communications.
Sr. Account Executive
SnapTech IT
10.2021 - 01.2023
- Managed full sales cycle, selling cybersecurity risk assessments and delivering final assessments.
- Achieved top performance as Account Executive for 2022, generating a total contract value of $1,176,000.00.
- Generated $312,000 in additional annual recurring revenue by securing clients for managed service contracts, while also achieving $240,000 in project sales during the first year.
- Conducted detailed IT infrastructure assessments using NIST CSF and CMMC frameworks. Crafted innovative proposals that incorporated diverse technology stacks, encompassing cloud-based and on-premises solutions, to create comprehensive security packages.
- Spearheaded the presentation of solutions involving Managed IT Services, advanced hardware/software ecosystems, Endpoint Protection, SOC, SIEM, and strong Backup/Disaster Recovery protocols
- Presented effective solutions to C-level executives, showcasing strong process management and strategic oversight through collaborative efforts with multiple decision-makers.
- Responsible for training new Account Executives and BDRs resulting in a threefold increase in the sales department.
Senior Home Consultant
HomeLight
Scottsdale, AZ
07.2017 - 06.2021
- Promoted to Senior Home Consultant in July 2019 as a result of my sales performance and leadership abilities
- Made 100-200 daily calls to connect clients with tailored real estate solutions based on individual circumstances and requirements.
- Generated $4.4 million in revenue, ranking as the department's 4th all-time earner among 75 Home Consultants.
- Mentored and trained 15 new employees, encouraging them to venture beyond their comfort zones with clients and diversify product offerings through lead channels.
- Optimized onboarding process with personalized sales coaching resulting in accelerated ramp-up for new hires and impressive first week conversion rates up to 56%.
- Led test pilots for partner channels, assessing the potential and scalability of each new lead channel. Increased sales channel diversity by 400%.
- Qualified potential leads from various channels, analyzing and suggesting optimal choices to clients resulting in meeting rates with agents and investors reaching up to 78%.
Small Business Account Executive
ZipRecruiter
Tempe, AZ
03.2016 - 06.2017
- Joined SaaS Technology startup as one of the first 50 employees. Adapted to a fast-paced environment, demonstrating flexibility and rapid learning abilities.
- Oversaw all aspects of account management, applying needs-based analysis from start to finish.
- Identified clients' needs, presented value, and offered bundled product solutions
- Achieved consistent success in surpassing monthly sales quotas, exceeding targets by an impressive 138%
- Developed and enhanced relationships with existing clients to maximize account performance and provide guidance on effective hiring strategies using ZipRecruiter's solutions.
Technical Support Representative
The Hillman Group
Tempe, AZ
04.2015 - 03.2016
- Provided technical assistance to Field Service Representatives through advanced product knowledge and troubleshooting techniques, resulting in enhanced kiosk up-time.
- With my monitoring expertise, I oversaw the performance of thousands of kiosks situated in Walmarts, Home Depots, and Lowes from a remote setup. By swiftly detecting failing components and arranging maintenance visits before any issues were reported by customers, I successfully lowered refund rates while enhancing overall customer satisfaction.
- Collaborated with multiple departments to develop standardized troubleshooting steps and increase correct diagnosis rates.
Sales and Support
Go Daddy
Gilbert, AZ
05.2011 - 05.2014
- Maintained and exceeded sales performance by focusing on client's business goals and new product consultation to provide an efficient means of increasing online presence
- Utilized strong work ethic and motivational skills to elevate team sales ranking from bottom 50 to top 5.
- Responded and resolved customer technical issues, ensuring a consistent positive customer experience with over 95% satisfaction.
Education
Bachelor of Science - Interpersonal Communication
W.P. Carey School of Business, Arizona State University
Tempe, AZSkills
- Go-To-Market Strategy & Execution
- Pipeline Generation
- Forecasting & CRM Hygiene
- Outbound Prospecting & Cold Calling
- Revenue Growth
- Upsell, Cross-Sell, & Expansion
- Lead Qualification & Conversion
- Executive-Level Relationship Management
- Negotiation, Pricing & Deal Strategy
- Consultative Selling Methodology (Sandler Trained)
- CRM: HubSpot / Salesforce
- Live Commerce / High-Velocity Sales
- Full-Cycle Sales Ownership
- Revenue Forecasting & Reporting
Timeline
Owner
Spiritual Cacti
07.2024 - Current
Sr. Account Executive
SnapTech IT
10.2021 - 01.2023
Senior Home Consultant
HomeLight
07.2017 - 06.2021
Small Business Account Executive
ZipRecruiter
03.2016 - 06.2017
Technical Support Representative
The Hillman Group
04.2015 - 03.2016
Sales and Support
Go Daddy
05.2011 - 05.2014
Bachelor of Science - Interpersonal Communication
W.P. Carey School of Business, Arizona State University