Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Norman

Clackamas,OR

Summary

Accomplished Lead Installer at Portland Marble Works, adept in system installations and fostering customer satisfaction. Demonstrated excellence in project management and interpersonal communication, significantly enhancing team efficiency and client loyalty. Achieved consistent project completion ahead of deadlines, showcasing a blend of technical proficiency and a positive professional demeanor.

Experienced with managing installation projects from start to finish, ensuring timely and precise completion. Utilizes advanced troubleshooting techniques to resolve issues efficiently. Track record of ensuring quality control and maintaining high safety standards throughout projects.

Skilled installer with strong background in managing installation projects. Known for excellent teamwork and adaptability to changing demands. Expertise in troubleshooting, technical installations, and ensuring high-quality results. Reliable and focused on achieving project goals efficiently.

Careful Installer with 1 years of experience in installation. Expert in installations and carpentry tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level city maintenence position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic individual with hands-on experience in solving problems and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Lead Installer

Portland Marble Works
09.2023 - Current
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Streamlined installation processes for increased productivity and faster project completion.
  • Loaded and unloaded building materials used for construction.
  • Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
  • Enhanced team collaboration with effective communication of project goals and requirements.
  • Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
  • Developed customized installation plans to cater to individual client needs and preferences.
  • Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Operated tools, equipment, and machinery according to safety standards.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with diverse types of weather and ground conditions.

Fabricator

Marmo E Granito
09.2022 - 09.2023
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Conducted routine maintenance on fabrication tools, ensuring their optimal performance for quality workmanship.
  • Optimized production flow by streamlining processes for faster turnaround times in stone fabrication projects.
  • Contributed to the company''s reputation for excellence by consistently delivering top-notch craftsmanship and customer service during all facets of the stone fabrication process.
  • Maintained safe working conditions by adhering to safety protocols and guidelines in the operation of machinery and equipment.
  • Enhanced stone fabrication efficiency by utilizing advanced cutting and polishing techniques.
  • Coordinated seamless installation processes with construction teams, ensuring precise fitment of fabricated pieces into structures or surfaces as required by the project scope.
  • Reduced material waste through careful planning, measurement, and cutting of various types of stones.
  • Increased customer satisfaction by delivering timely and accurate custom-made stone products for residential and commercial projects.
  • Improved workspace organization by implementing efficient storage solutions for tools, equipment, and raw materials.
  • Contributed to business growth by consistently meeting or exceeding project deadlines without compromising quality standards.
  • Assisted clients in visualizing final product designs through the creation of detailed drawings or digital renderings.
  • Ensured consistently high-quality results with strict adherence to industry standards and client specifications.
  • Managed inventory control of raw materials and consumables, ensuring adequate stock levels while minimizing unnecessary expenses related to overstocking or shortages.
  • Collaborated with design teams, effectively interpreting blueprints and sketches for precise stone fabrications.
  • Demonstrated exceptional craftsmanship in both hand-carving intricate designs and precision-guided machinery operations for complex projects.
  • Maintained up-to-date knowledge of industry trends and advancements in stone fabrication techniques, incorporating new methods where applicable for improved efficiency and quality.
  • Used personal protective gear to eliminate exposure to harmful dust, fumes and materials.
  • Smoothed uneven surfaces using sanding equipment to produce high-quality finished products.
  • Boosted quality and effectiveness by maintaining stamina and hand dexterity to handle any challenge.
  • Maintained and applied knowledge of stone types, internal structure and natural chip patterns to minimize waste.
  • Assessed job information, technical drawings and requirements to deliver carvings meeting depth and dimension specifications.
  • Created stonework designs by following sketches to cut stone into target shapes.

Carpet Cleaner

D.A. Burns & Sons
06.2018 - 09.2022
  • Operated in equipment safely and took care to watch out for children and pets.
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Streamlined carpet cleaning processes for faster completion times without compromising quality.
  • Continuously improved skills through training sessions, workshops, and certification courses related to the carpet cleaning industry.
  • Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
  • Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
  • Performed specialty treatments on stains.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Moved furniture weighing up to [Number] pounds to prepare homes for cleaning.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Identified appropriate spotting agents to use on persistent stains.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Applied rub chemical solutions with hand brushes to carpets and upholstery.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Cared for vehicle interiors, seats and flooring.
  • Used [Type] and [Type] equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
  • Demonstrated proficiency in operating a variety of carpet cleaning equipment safely and effectively.
  • Tailored carpet cleaning methods based on individual client needs, ensuring the best possible outcomes for each project.
  • Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
  • Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.
  • Developed expertise in stain removal techniques, restoring heavily soiled carpets to like-new condition.
  • Ensured proper care of clients'' property while working in their homes or businesses.
  • Provided exceptional service, consistently receiving positive feedback from satisfied customers.
  • Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Supervised supplies in inventory and submitted reorder requests.

Education

GED -

North Seattle Community College
Seattle, WA
06-2007

Skills

  • Power tools operation
  • Mechanical aptitude
  • System installations
  • Task delegation
  • Hand tools operation
  • Maintenance and repair
  • Field supervision
  • Attention to detail
  • Customer service
  • Worksite safety and maintenance
  • Inventory accountability
  • Quality checks
  • Time management
  • Equipment operation
  • Project management
  • Residential construction
  • Positive attitude
  • Professional appearance
  • Following safety practices
  • Customer satisfaction
  • Blueprint reading
  • Worksite preparation
  • Product inspection
  • Power tool operation
  • Preventive Maintenance
  • Equipment Repair
  • Hand-eye coordination
  • Company vehicle maintenance
  • Construction
  • Loading and unloading
  • Safety awareness
  • Quality assurance
  • Blueprint interpretation
  • Material selection
  • Inventory management

Timeline

Lead Installer

Portland Marble Works
09.2023 - Current

Fabricator

Marmo E Granito
09.2022 - 09.2023

Carpet Cleaner

D.A. Burns & Sons
06.2018 - 09.2022

GED -

North Seattle Community College
Zachary Norman