Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Facility Engineer
The City Of Dekalb
DeKalb, IL
01.2024 - Current
Maintained records of all repairs and maintenance performed on the facility's equipment.
Oversaw installation of new equipment in accordance with applicable codes and regulations.
Performed periodic inspections of building systems, such as HVAC, electrical, plumbing, fire safety, and security.
Inspected roads for potholes and other maintenance issues.
Replaced street lighting fixtures with new ones.
Removed debris from roadways.
Cleaned and maintained streets, sidewalks, curbs, gutters, and storm drains.
Performed minor mechanical repairs on equipment used in street maintenance projects.
Applied asphalt patching material to repair potholes in roads.
Repaired pavement cracks using sealant materials.
Installed traffic signs, signals, and guardrails as needed.
Communicated with supervisors regarding any problems or delays encountered during job performance.
Collected litter from streets using appropriate tools provided by the city and township authority.
Operated snowplows in order to clear roads of snow accumulation.
Swept streets to remove dirt and debris buildup.
Erected signs and cones to divert traffic in active work areas.
Service Technician
BFC Solutions
Nashville, TN
01.2021 - 12.2023
Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems before they escalate
Communicated with clients for outstanding customer service and to increase repeat business.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Maintaining relationships with store managers
Trained new team members on service processes to increase productivity.
Traveled to customer locations to complete work for pre-set appointments.
Examined previously completed work for accuracy.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Handled yearly and preventive maintenance to keep HVAC units in good working condition.
Completed scheduled appointments on time to drive quality service.
Lead Technician
Faciliserv, Inc
Woodstock, IL
04.2021 - 02.2022
Installation of basketball hoop, bleachers, and stadiums
Maintained a high level of customer service and professionalism with upper management and school districts
Working well with others as well as alone
Trained new hires
Followed safety practices to safeguard against injury and damage to property.
Tested components, assemblies and systems to diagnose problems.
Lifting up to 50 pounds. Sitting, reaching, standing and crawling on an ongoing basis
Installed new systems, replacement parts and components to maintain proper operation.
Operated hand and power tools and scissor lift to complete repairs.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Master Technician
Dish Network
Schaumburg, IL
08.2019 - 04.2021
Install and manage customer products, while creating opportunities to sell them on new personalized technology
Work autonomously to upsell and offer smart home solutions to customers on a daily basis
Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer home
Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates
Conduct site surveys and in-person home assessments
Resilience in the face of a fast-paced and changing environment
Developed troubled shooting skills.
Provided key information to customers, educating on equipment, products and services.
Performed job tasks while complying with company's safety procedures and guidelines.
Dispatched to various sites to perform maintenance on failed equipment.
Key Holder
Red Wing
Sycamore, IL
05.2017 - 08.2019
Counted and balanced registers.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Developed customer service skills.
Engaged customers in friendly, professional dialogue to determine needs.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Partnered with store leadership team to learn and understand management processes and reports.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Material Handler Shipping Lead
Ideal Industries
Sycamore, IL
08.2014 - 08.2019
Pulling orders and shipping them out in a timely matter
Operated sit down and stand up forklift, pallet jack, and wave to move materials within warehouse and to and from shipping vehicle.
Managed warehouse receiving, storing and shipping.
Loaded completed orders on pallets according to delivery numbers.
Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
Trained newly hired to fill key positions and maximize productivity.
Dock Lead
R+L Carriers
Elgin, IL
01.2013 - 08.2014
Loading/unloading trucks via forklift
regularly met deadlines to produce high-quality results
Used electric forklifts and electric pallets to safely move pallets of merchandise.
Participated in company training programs to learn new skills and promote workplace safety.
Staged and sorted multiple types of products for loading.
Education
High School Diploma -
Hampshire High School
Hampshire, IL
05.2012
Skills
Self starter
Motivated individual determined to hit goals
Able to work alone as well in teams
High energy
Reliable
Ability to multitask
Fast Learner
Sit down/Stand up forklift, scissor lift, Pallet Jack, Wave skills
Care Coordination Discharge Planning Social Worker at Northwestern Medicine Kishwaukee HospitalCare Coordination Discharge Planning Social Worker at Northwestern Medicine Kishwaukee Hospital