Zachary osborn
battle creek
Summary
Dedicated professional with strong customer assistance and team leadership skills. Experienced in food safety and cleanliness, ensuring efficient operations and excellent guest experiences.
Detail-oriented steward with expertise in event planning and team training. Committed to maintaining high cleanliness standards and ensuring customer satisfaction, contributing to a collaborative and efficient service environment.
Developed strong organizational and multitasking abilities in fast-paced hospitality environment, ensuring high standards of cleanliness and guest satisfaction. Excelled in maintaining detailed and accurate records, managing inventory, and coordinating with team members to achieve seamless operations. Looking to transition into new field where these transferable skills can be effectively utilized.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Steward
Fire Keepers Casino Hotel
Battle Creek, MI
12.2015 - 2025
- Maintained cleanliness and organization of dining and service areas.
- Complied with health and safety standards during food handling processes.
- Monitored inventory levels to assist in supply management.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
Stock Man
Walmart
Battle Creek, MI
06.2015 - 12.2015
- Safely transported carts from parking areas to designated locations.
- Assisted customers with cart retrieval during peak hours.
- Trained new employees on proper cart pushing techniques and safety measures.
- Assisted customers in loading groceries into cars.
Education
High School Diploma -
Climax Scotts High School
Climax Michigan 06-2012
Skills
- Cleaning
- Dishwashing
- Food safety
- Basic housekeeping
- New hire training
- Chemical handling
- Supply restocking
- Customer assistance
- Silverware polishing
- Guest relations
- Event planning and assistance
- Kitchen operations
- Team leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets. and helped developed small wears systems to make the task of organizing systems easier for management
Certification
- serve safe sertified
Timeline
Steward
Fire Keepers Casino Hotel
12.2015 - 2025
Stock Man
Walmart
06.2015 - 12.2015
High School Diploma -
Climax Scotts High School