Zachary Panozzo
New Lenox,IL
Summary
I'm someone with a proven track record at FedEx Ground, excelling in process optimization and team building. I'm skilled in implementing operational strategies that enhance efficiency and safety compliance. Adept at training employees and fostering collaboration, consistently achieving goals in high-pressure environments. Passionate about driving productivity and quality in every project.
Overview
5
5
years of professional experience
Work History
Operations Manager
Fed Ex Ground
Carol Stream
12.2022 - Current
- Managed daily operations in a fast-paced shipping environment.
- Coordinated team schedules to ensure efficient workflow and coverage.
- Oversaw package sorting processes to maintain service quality.
- Implemented safety protocols to promote a secure workplace.
- Trained new employees on operational procedures and best practices.
- Monitored inventory levels to support timely package dispatching.
- Assisted in troubleshooting equipment issues during peak hours.
- Communicated effectively with team members to enhance collaboration.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
Order Picker
Amazon
Wood Dale
02.2020 - 10.2021
- Operated handheld scanners to accurately pick customer orders.
- Organized inventory within the warehouse for efficient order fulfillment.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to streamline picking processes.
- Inspected items for quality before packaging for shipment.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in training new employees on order picking procedures.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
Education
High School Diploma -
Glenbard East
Lombard, IL04-2020
Skills
- Process optimization
- Safety compliance
- Employee training
- Workflow coordination
- Operational strategy
- Time management
- Effective communication
- Goal attainment
- Problem solving
- Workforce management
- High-pressure environments
- Team building
- Cross-functional coordination
Timeline
Operations Manager
Fed Ex Ground
12.2022 - Current
Order Picker
Amazon
02.2020 - 10.2021
High School Diploma -
Glenbard East
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