Zachary Pape

· The sole caregiver ensuring the health, safety and education of a young child. Diligently executed family schedule including appointments, meals and other functions. Solely responsible for cleaning and organization.

• Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
• Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
• Reduced accident rates through the implementation of comprehensive safety training programs for employees.
• Assisted in emergency response planning, contributing to a well-prepared workforce and minimizing potential losses.
• Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Examined doors, windows and gates to verify security.

• Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Safely and securely loaded items to prevent damage during transport.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Assigned job duties and monitored performance against objectives.
• Promoted efficient inventory practices among team members.
• Collaborated with building administrators to address facility issues, leading to a more functional work environment.
• Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
• Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
• Resolved personnel issues effectively, maintaining a harmonious work environment for all employees.
• Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
• Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Maintained required records of work hours, budgets and payrolls.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
• Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Established team priorities, maintained schedules and monitored performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.