ZACHARY PARKER

• Maintain and optimize route schedules within an assigned territory.
• Communicate with customers to ensure
  satisfaction and discuss additional
  services that meet customer needs.
• Provide accurate and concise reports of
  service visits, treatment applications, and
  customer interactions.
• Educate customers on proper sanitation
  practices.
• Maintain professionalism and excellent
  customer service skills during interactions.

• Quality check for vacant housing units to
  ensure the homes are rent ready before
  inspection with the Military Housing
  Office.
• Conducting routine inspections and
  maintenance of residential units, including
  electrical, plumbing, HVAC systems, and
  appliances.
• Analyze and fault-find various
  mechanical/electrical breakdowns rapidly.
• Collaborating with property managers
  and other team members to prioritize and
  complete maintenance tasks.
• Performing preventative maintenance to
  ensure the long-term functionality and
  safety of 1038 residential units.

Greeting and welcoming customers in a
friendly and professional manner.

• Listening attentively to customers'
  concerns and accurately documenting
  vehicle issues.
• Conducting thorough inspections and
  assessments of vehicles.
• Providing detailed explanations and
  recommendations to customers regarding repairs, including cost
  estimates and timelines.
• Collaborating with technicians to ensure
  accurate diagnosis and efficient
  completion of repairs.
• Scheduling appointments and
  coordinating with customers to ensure
  timely service.
• Handling customer inquiries, complaints,
  and requests with empathy and
  professionalism.
• Maintaining accurate records of customer
  interactions and service history.
• Upselling additional products or services
  that may benefit customers' vehicles.
• Responsible for all social media pages, marketing and IT issues.

• Oversee daily warehouse operations.
• Ensure inventory accuracy by conducting
  regular cycle counts, reconciling
  discrepancies, and implementing
  corrective actions.
• Develop and enforce standard operating
  procedures (SOPs) for warehouse
  activities to ensure efficient and safe
  operations.
• Manage and lead a team of warehouse
  staff, providing guidance, training, and
  feedback to maximize their performance.
• Collaborate with other departments, such
  as purchasing and logistics, to coordinate
  product flow and fulfill customer orders
  on time.
• Maintain a clean and organized
  warehouse environment, adhering to
  safety regulations and best practices.
  Identify areas for process improvement
  and implement strategies to enhance
  operational efficiency

• Coordinate with management to insure
  seamless catering operations including,
  set-up, service, and clean-up.
• Collaborate with clients to understand
  their specific requirements and preference
• Ensure seamless execution of events by
  effectively communicating with all
  departments involved.
• Monitor event timelines to ensure timely
  delivery of services, and handle any
  unexpected challenges or changes.
• Uphold the company's standards of
  cleanliness, safety, and hygiene.
• Continuously strive to exceed guest
  expectations by providing exceptional
  service and addressing any concerns.