Zachary Parks
Conroe,TX
Summary
Hardworking individual bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Representative
Spectrum Water Technology
02.2024 - Current
- Played a key role in the successful launch of new products, providing technical support and training for both internal teams and external customers.
- Managed high-profile accounts, delivering exceptional service and fostering long-term client relationships.
- Improved systems with addition of new features and infrastructure.
- Used consultative sales approach to understand and meet customer needs.
- Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
Equipment Service Technician
STERIS
08.2023 - 02.2024
- Established rapport with customers by providing expert advice on preventive maintenance measures.
- Maintained accurate service records, adhering to company standards and ensuring proper documentation for warranty claims.
- Enhanced equipment reliability by performing regular maintenance checks and addressing issues promptly.
- Maintained safe work environment and adhered to privacy regulations.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Diagnosed and repaired complex mechanical and electrical systems.
Field Service Technician
Veolia Water
08.2022 - 08.2023
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Operated hand tools and power equipment according to company safety procedures.
- Tested systems, noting issues and completing preventive maintenance.
Senior Field Service Technician
Evoqua Water Technologies
06.2015 - 08.2022
- Increased equipment reliability through diligent monitoring, testing, and calibration activities.
- Operated hand tools and power equipment according to company safety procedures.
- Mentored new hires as they acclimated to company culture, policies, procedures – fostering a positive work environment within the team.
- Delivered high-quality training sessions to junior technicians, promoting skill development and knowledge sharing.
- Monitored project progress, identified risks and took corrective action as needed.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
- Increased efficiency of water treatment processes through continuous assessment and improvement initiatives.
- Adhered to EPA and OSHA regulations.
- Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
Pipeline Inspector
NOV Tuboscope
12.2012 - 06.2015
- Ensured pipeline integrity by conducting thorough inspections and evaluations of pipeline systems.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Made and submitted reports detailing finding and any actions taken.
- Developed comprehensive inspection reports for regulatory compliance, providing detailed findings and recommendations for corrective actions.
- Ensured accurate placement of pipelines through careful measurement and alignment tasks.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Operated and maintained testing equipment.
Warehouse Manager/Counter Salesperson
Elliott Electric Supply
06.2010 - 12.2012
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Tracked production and quality control systems to proactively identify deficiencies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Education
No Degree - Engineering
Texas A&M University
College Station, TXHigh School Diploma -
Willis High School
Willis, TX05-2008
Skills
- Software Installation
- Hardware maintenance
- Organization and Time Management
- Customer Service
- Troubleshooting and repair
- Project Management
- CAD Drafting
- Schematic reading
- Teamwork and Collaboration
- Computer Skills
- Workplace Safety
- Technical Analysis
Certification
- OSHA Certified
- Texas Driver's License
- TWIC
Languages
English
Full Professional
Timeline
Technical Representative
Spectrum Water Technology
02.2024 - Current
Equipment Service Technician
STERIS
08.2023 - 02.2024
Field Service Technician
Veolia Water
08.2022 - 08.2023
Senior Field Service Technician
Evoqua Water Technologies
06.2015 - 08.2022
Pipeline Inspector
NOV Tuboscope
12.2012 - 06.2015
Warehouse Manager/Counter Salesperson
Elliott Electric Supply
06.2010 - 12.2012
No Degree - Engineering
Texas A&M University
High School Diploma -
Willis High School
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