Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Potier

Calhoun,LA

Summary

Dynamic leader and strategic planner with a proven track record at Potier Painting and Troy Hart Painting. Excelled in customer relations and small business operations, significantly enhancing client satisfaction and repeat business. Skilled in safety management and team oversight, fostering a productive and secure work environment. Demonstrates exceptional problem-solving and communication abilities.

Overview

9
9
years of professional experience

Work History

Manager/Small Engine Mechanic

Excalibur Family Entertainment Center
05.2016 - 11.2022
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved safety procedures to create safe working conditions for workers.

Physical Therapist Technician

Melanie Massey Physical Therapy
03.2022 - 07.2022
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Monitored patient progress and reported changes to physical therapist.
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
  • Educated patients on injury prevention and home exercises to promote long-term health and wellness.
  • Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
  • Prepared patients to meet with physical therapists.
  • Documented each patient case with updates in computer system.

Plumbing Apprentice

Jay F. Huckabee
11.2022 - 02.2023
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Assisted with repairs to steam, drainage, and sewer lines.

Painter

Troy Hart Painting
05.2023 - 04.2024
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Taped off areas to prevent overspray and other accidents.
  • Followed safety procedures and properly used protective gear while painting.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.

Owner

Potier Painting
04.2024 - Current
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

Kinesiology

Louisiana Tech University
Ruston, LA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Strategic planning
  • Team oversight
  • Goal setting
  • Effective leader
  • Heavy lifting
  • Safety management
  • Willingness to learn
  • Teamwork
  • Teamwork and collaboration
  • Dependable and hardworking
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability

Timeline

Owner

Potier Painting
04.2024 - Current

Painter

Troy Hart Painting
05.2023 - 04.2024

Plumbing Apprentice

Jay F. Huckabee
11.2022 - 02.2023

Physical Therapist Technician

Melanie Massey Physical Therapy
03.2022 - 07.2022

Manager/Small Engine Mechanic

Excalibur Family Entertainment Center
05.2016 - 11.2022

Kinesiology

Louisiana Tech University

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