Zachary Pratt
Tripoli,IA
Summary
Dynamic operator and team leader with extensive experience at Hoffman & Hoffman Trenching. Proven track record in equipment operation and safety compliance, enhancing project efficiency and reducing downtime. Skilled in troubleshooting and fostering teamwork, I successfully implemented process improvements that streamlined operations and elevated productivity. Committed to delivering exceptional results in challenging environments.
Overview
19
19
years of professional experience
Work History
Operator/lead
Hoffman & Hoffman Trenching
10.2019 - Current
- Operated trenching equipment, ensuring adherence to safety protocols and operational standards.
- Assisted in site preparation, maintaining efficient workflows and supporting team operations.
- Monitored equipment performance, identifying issues and implementing corrective measures promptly.
- Collaborated with team members to execute excavation plans, enhancing project completion timelines.
- Trained new operators on equipment usage and safety procedures, promoting a culture of safety awareness.
- Conducted routine maintenance checks on machinery, minimizing downtime and ensuring operational readiness.
- Implemented process improvements that streamlined excavation activities and reduced waste on-site.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Tow Truck Driver
Ray Mount Wrecker
02.2016 - 10.2019
- Operated tow truck to safely transport vehicles from accident scenes and breakdowns.
- Conducted vehicle assessments to determine towing requirements and appropriate methods.
- Assisted customers with claims processes and provided timely updates on vehicle status.
- Maintained accurate records of service calls, vehicle conditions, and completed jobs.
- Performed routine maintenance checks on tow truck equipment for operational efficiency.
- Trained new drivers on safety procedures, equipment use, and customer service standards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Operated with safety and skill to avoid accidents and delays.
Delivery Driver/Warehouse Manager
Simpsons Furniture
05.2007 - 02.2016
- Delivered furniture and goods efficiently to customer locations, ensuring timely arrivals.
- Inspected vehicles pre- and post-delivery for safety and functionality compliance.
- Managed delivery schedules, optimizing routes for reduced fuel consumption and time savings.
- Provided exceptional customer service during deliveries, addressing inquiries and concerns promptly.
- Trained new drivers on best practices for safe driving and efficient delivery processes.
- Collaborated with warehouse staff to ensure accurate loading of items for delivery trips.
- Maintained accurate records of deliveries, inventory adjustments, and customer feedback for quality assurance.
- Implemented improvements in delivery procedures that enhanced overall operational efficiency within the team.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Verified accuracy of all deliveries against order forms.
Education
High School Diploma - General Studies
Cedar Falls High School
Cedar Falls, IASkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Equipment operation
- Efficient multitasking
- Effective communication
- Valid Driver's license
- Safety compliance
- Heavy equipment operation
- Hand and power tools
- Quality assurance
- Hand-eye coordination
- Equipment maintenance
- Issue resolution
- Customer service
- Warehouse operations
- Work scheduling
- Staff management
Timeline
Operator/lead
Hoffman & Hoffman Trenching
10.2019 - Current
Tow Truck Driver
Ray Mount Wrecker
02.2016 - 10.2019
Delivery Driver/Warehouse Manager
Simpsons Furniture
05.2007 - 02.2016
High School Diploma - General Studies
Cedar Falls High School