Zachary Presnell
Rogersville,TN
Summary
To obtain a full-time entry-level position within this organization that will allow me to grow in my life and career, utilizing my attention to detail and problem-solving skills.
Professional technician with a solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Maintenance Technician/Tech II
Walmart Distribution Center
1659 Potter Town Rd, Midway, TN 37809
01.2023 - Current
- Conducted routine critical path inspections of equipment and facilities to identify maintenance needs.
- Performed preventive maintenance on HVAC, plumbing, and electrical systems to ensure operational efficiency.
- Utilized Computerized Maintenance Management System (CMMS) to understand workload and record actions (e.g., workorders, asset/labor history, inventory usages.)
- Read and understand technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
- Troubleshoot complex problems with all types of equipment where the repair is not immediately visible and or obvious.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Collaborated with management to develop maintenance schedule. Maintains, repairs, and conducts preventative maintenance on material handling and building equipment in safe and efficient manner.
- Technical repairs: Perform major/minor repairs on electro-mechanical systems, robotics, and conveyors.
- Operated material handling equipment, battery equipment, moving machinery, and other powered equipment.
- Safety Compliance: Adhere to OSHA, TOSHA and EPA regulations, as well as company safety policies.
- Daily perform preventive maintenance and repairs on equipment (e.g., lift trucks, pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, banana room equipment, electronic and electrical equipment, etc.) according to procedures that minimized downtime.
SS receiving and DA PE driver
Walmart Distribution Center
1659 Potter Town Rd, Midway, TN 37809
02.2015 - Current
- Receiving and unloading trucks, processing, and sorting products onto new pallets using 4 different types of heavy equipment.
- SS receiver: ensure counts, items, and quantities are correct and enter into a computer for labeling for equipment drivers to move for placement until further processing to any one of the 93 Walmart stores we handle.
- PE driver: ensures proper count, labeling, transport and delivery of pallets to their proper destination within the 1,200,000sq foot warehouse.
- Operated various types of forklifts to efficiently load and unload shipments.
- Maintained accurate inventory records using warehouse management systems.
- Adhered to safety protocols, ensuring compliance with industry regulations.
- Assisted in training new drivers on best practices and safety measures.
- Conducted routine vehicle inspections to ensure safe and reliable transportation.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
Assistant Manager, Automotive Technician
Express Oil Change and Service Center
Kingsport, TN
03.2011 - 02.2015
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Completed clerical work involving inventory, billing, and receivables, supervised 4-9 team members.
- Trained and mentored staff on service procedures and customer engagement techniques.
- Enhanced customer service protocols, resulting in increased repeat business and positive feedback.
- Implemented process improvements, reducing service time while maintaining customer satisfaction.
- Completed various automotive maintenance duties such as inspecting vehicles and notifying customers of any vehicle problems, ensuring their vehicles are in a safe and functioning order.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
Lead Installer
Workspace Interiors
Kingsport, TN
06.2005 - 12.2010
- Supervised 10-15 team members on average.
- Installation of office furniture at various businesses in Tennessee, Kentucky, North Carolina, South Carolina, and Florida.
- Coordinated with teams to ensure timely delivery and installation of products.
- Installed office furniture according to specifications and layout plans.
- Trained new employees on installation techniques and safety protocols.
- Operated forklifts, pallet jacks, hand trucks and dollies to move furniture and equipment to different areas and rearrange within warehouse.
- Installed all types of Steelcase and other competitor manufactures free-standing furniture, panels and modular systems.
- Uncrated, assembled, installed and repaired furniture and office equipment in customers' homes or offices.
- Followed manufacturer manuals, diagrams and specifications to properly install and repair office furniture and equipment.
- Disassembled broken and defective furniture and equipment to facilitate repair.
- Maximized client satisfaction through punctuality and professionalism while maintaining open lines of communication throughout the installation process.
- Collaborated with sales representatives to provide accurate quotes for office furniture installation projects, based on project complexity and labor requirements.
- Demonstrated versatility in the role, successfully adapting to different types of office environments during multiple assignments across diverse industries.
- Effectively utilized tools like drills, hammers, wrenches, and measuring tapes to achieve precise installations according to manufacturer guidelines.
- Efficiently organized transportation logistics for delivering large quantities of furniture to client locations, ensuring timely installations.
- Increased workplace safety, ensuring proper anchorage and leveling of office furniture during installations.
Security Forces
The United States Air Force
07.1999 - 05.2005
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Conducted security assessments to identify vulnerabilities and enhance facility safety measures.
- Monitored surveillance systems, ensuring prompt response to security breaches or incidents.
- Trained and mentored junior personnel in security procedures and emergency response techniques.
- Enhanced security measures by conducting thorough patrols, monitoring surveillance equipment, and enforcing access control.
- Improved overall preparedness by participating in emergency response drills, refining procedures based on lessons learned from each exercise.
- Participated in offensive raids, demolitions, reconnaissance, search and rescue and counterterrorism.
- Performed reconnaissance and surveillance operations to gather intelligence on enemy forces and facilities.
- Investigated incidents and wrote detailed reports for superior review.
- Operated security console equipment to monitor and control access.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Assisted in maintaining physical security measures such as perimeter fencing, lighting, and alarm systems to deter unauthorized access or potential threats.
- Supported law enforcement efforts by coordinating with local police departments on joint missions and information sharing.
- Utilized advanced technology solutions such as biometrics scanners or CCTV systems to enhance overall security capabilities.
Education
Associate of Science - Criminal Justice
Community College of The Air Force
01-2005
High School Diploma -
Dobyns-Bennett High School
Kingsport, TN05-1999
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Safety awareness
- Mechanical repair
- Lockout and tagout procedures
- Power tools proficiency
- Industrial equipment
- Mechanical aptitude
- Pneumatic systems
- Control circuits
- Ventilation systems
- Variable frequency drives
- Conveyor systems
- Proficient in CMMS
- Electrical troubleshooting
Certification
- Law Enforcement and Security procedures/Tactics
- Tactical ground combat trained
- Chemical and biological weapon trained
- Anti-terrorism tactics and procedures trained
- Basic and advanced small arms trained
- Security equipment and operations trained
- Air Force NCO leadership trained
- First Responder, First Aid, AED and CPR trained
- Swiftwater Rescue Awareness
- Basic extrication w/BBP
- American Red Cross Adult First
Aid/CPR/AED - American Heart Association BLS
CPR/AED
Timeline
Maintenance Technician/Tech II
Walmart Distribution Center
01.2023 - Current
SS receiving and DA PE driver
Walmart Distribution Center
02.2015 - Current
Assistant Manager, Automotive Technician
Express Oil Change and Service Center
03.2011 - 02.2015
Lead Installer
Workspace Interiors
06.2005 - 12.2010
Security Forces
The United States Air Force
07.1999 - 05.2005
Associate of Science - Criminal Justice
Community College of The Air Force
High School Diploma -
Dobyns-Bennett High School
Medals
- Air Force Outstanding Unit Award with Oak Leaf
- Air Force Good Conduct Medal
- National Defense Service Medal
- Armed Forces Expeditionary Medal
- Global War on Terrorism Expeditionary Medal
- Small Arms Expert Marksmanship Medal with Oak Leaf
- Air Force Training Ribbon