Zachary Pugliese

• Provided friendly, courteous service to create memorable moments for guests.
• Set up and disassembled food service stations, equipment and furniture per event specifications.
• Maintained flexible work schedule to meet event needs.

• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Facilitated group therapy sessions to help clients develop coping strategies and social skills.
• Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.

• Collected, processed, and evaluated data at clinical sites across the country.
• Screened patient records to identify and enroll prospective candidates for research studies.
• Maintained compliance with protocols covering patient care and clinical trial operations.

*Contract position at Reggie Lewis Vaccination Center*

• Recorded staff and volunteer hours.
• Facilitated distribution of vaccines to nursing stations.
• Maintained records of PPE and medical supply inventory.

• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Implemented therapeutic interventions to help clients manage mental health difficulties.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patients and staff.