Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Section name
Generic

Zachary Quiles

West Palm Beach

Summary

HIGHLY MOTIVATED AND EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE DEPENDABLE, DEDICATED, COMPLIANT, TRUSTWORTHY

Documentation professional equipped for this role with strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Expertise in document management, organization, and quality assurance. Proven track record in maintaining accurate records, coordinating with cross-functional teams, and ensuring compliance with regulatory standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Documentation Coordinator

Tropical Shipping
11.2021 - Current
  • Collaborated with cross-functional teams to gather and organize documentation requirements.
  • Assisted in maintaining document control systems for version tracking and retrieval efficiency.
  • Supported the preparation of documents for internal audits and compliance reviews.
  • Learned to utilize project management tools for tracking documentation progress and milestones.
  • Contributed to creating standardized templates for consistency across various documentation types.
  • Participated in training sessions on best practices for document management and quality assurance.
  • Managed incoming and outgoing correspondence related to project documentation requests.
  • Developed an understanding of regulatory guidelines impacting documentation processes within the organization.
  • Ensured seamless transition during employee turnover periods by maintaining up-to-date knowledge transfer materials.

Education

High School Diploma -

Berean Christian School
01.2017

Associates Degree - Network Server Administrative

Palm Beach State College
07-2025

Skills

  • Effectively managed a high-volume of inbound and outbound customer calls
  • Accurately documented, researched and resolved customer service issues
  • Gathered and verified all required customer information for tracking purposes
  • Document formatting
  • Standard operating procedures
  • Ethics and integrity
  • Document review
  • Workload management
  • Meeting deadlines
  • Content development

Accomplishments


  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Network server administrative

Interests

  • Design and Build Websites
  • implementing new technology

Timeline

Documentation Coordinator

Tropical Shipping
11.2021 - Current

High School Diploma -

Berean Christian School

Associates Degree - Network Server Administrative

Palm Beach State College

Section name

  • Data Entry
  • Punctual
  • Flexible
  • Reliable
  • Honest
  • Loyal
  • Accountable
  • Excellent Interpersonal
  • Skills
  • Organized
  • Detail oriented
  • Attentive
  • Patient
  • Good Listener
  • MS Word
  • Outlook
  • Excel
  • Power Point
  • Customer Service
  • Word

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